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How can I determine the identity of a Simphony workstation?
How can I determine the identity of a Simphony workstation?
Best Answer
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There are different ways to determine identity of a POS terminal:
1. Match the IP address on the workstation to the one configured in EMC
a) Go to Start button – Run – CMD
b) Type: “ipconfig” and hit enter
c) In EMC go to Property level – Setup – Workstations
2. Get the name of the workstation and match it to the workstation in EMC
a) Go to Start button – Run – CMD
b) Type: “hostname” and hit enter
c) In EMC go to Property level – Setup – Workstations
3. If the workstation does not turn on, you can connect to one of the working workstations and try to ping each of the workstations listed in EMC, by either the IP Address or the Host Name. The one that does not respond should be the workstation you are trying to identify.