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Should i overlap serving periods in Simphony?

Should i overlap serving periods in Simphony?

Best Answer

  • VladA-Oracle
    VladA-Oracle Employee
    Answer ✓

    In order to configure a Serving Period properly you have to:

    1. Login to EMC.

    2. Navigate to RVC > Configuration > Reporting and Data > Serving Periods for the RVC with the issue.

    3. For the list of serving periods, note the Start Time and End Time values and ensure that no two periods overlap with each other and that the full 24 hours are covered by serving periods. 

    Note: The End Time can overlap with the first minute of the Start Time value of the next period.

    E.G.

    Breakfast: 04:00 - 11:00

    Lunch: 11:00 - 16:00

    Dinner: 16:00 - 04:00

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