Oracle Auto Service Request (ASR) (MOSC)

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How can all registered MOS users for my company see draft ASR Service Requests?

edited Oct 27, 2011 7:34PM in Oracle Auto Service Request (ASR) (MOSC) 3 commentsAnswered
Hi

At the moment, when an ASR event creates a draft Service Request in My Oracle Support, this Service Request is only visible to me (as the named contact for the asset). How can the Service Request be made visible to all registered MOS users for my company?

Thanks

Malcolm

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