Oracle Auto Service Request (ASR) (MOSC)

MOSC Banner

Why I'm unable to register ASR? [Solaris 8 on V890)

edited Nov 23, 2011 6:53AM in Oracle Auto Service Request (ASR) (MOSC) 1 commentAnswered
Hi,
I've a server that running on Solaris 8 with Sunmc version 4 as shown below. I'm unable to register the server although it qualify. Please advise and assist.

Error shown below

asr> activate_asset -i 10. x.x.xxx

This asset cannot be activated.
Service Tags on asset tlpbackup (10.x.x.xxx) reports:
Product Name: SUNW,Sun-Fire-V890 SPARC System
Serial Number: (Invalid Serial Number)
Please refer to ASR documentation for troubleshooting steps.

 

Checking ASR requirements. Please wait..

Checking machine type
---------------------
Product name reported by the asset is "Sun-Fire-V890"
To check the list of Sun Products Qualified for ASR go to

http://wikis.sun.com/display/ASRSO/Sun+Products+Qualified+for+ASR

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center