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"open service request" - device not registered in my oracle support

edited Apr 12, 2012 12:02AM in Ops Center (MOSC) 7 commentsAnswered
Ops center 11gupd3 is in connected mode I ran custom discovery on an asset and managed it.
I then ran "register assets" , selecting the OS and server assets related to this server.

however, when I click on a problem and try to open a service request I get an error that the "device not registered in my oracle support".  Am I missing a step somewhere? 


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