Technology Stack - EBS (MOSC)

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EBS r12 front end logins not accepted

edited Mar 11, 2013 11:08PM in Technology Stack - EBS (MOSC) 2 commentsAnswered
Dear All,
Environment:
EBS R12.1.3
OEL 5.6 (64 BIT)
DB 11.2.0.3

Today morning users complained that they are unable to login to the front-end application and their username/password are not accepted by the system. The system just throws out an error

>Username/Password incorrect, Please contact your system administrator

Since this was the PROD system, after 20 minutes of dig to troubleshoot I did not come across any relating factors to identify the issue since I am not a well versed APPS DBA. Therefore I bounce the service and got the issue fixed.

But can anyone help me where could i find any related logs or information to find out the cause for the issue. And what are the other possible reasons why this could happen.

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