Direct Punchout Error Code

Hello,

Has anyone seen this error message before? Does it mean that the supplier has not gave us access to their site?

Error Code: 701 Misc Login Failures
Login failed : unable to get supplier login url from login response
Return Code: 201
Return Message: Customer login information does not exist. 
Supplier Login URL: https://shop.ssgecom.com/eorder/AURORA/?&api=PSR&site=BSN
Supplier ID : 62
Supplier Name : BSN Sports
Supplier Admin : 
Login Request XML: 
<?xml version = '1.0' encoding = 'UTF-8'?>
<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.1.007/cXML.dtd">
<cXML version="1.1.007" xml:lang="en-US" payloadID="20130404011316.1317002873.-69680@oratest.district.aps" timestamp="2013-04-04T01:13:16-07:00">
   <Header>
      <From>
         <Credential domain="NetworkId">
            <Identity>1000466</Identity>
         </Credential>
      </From>
      <To>
         <Credential domain="DUNS">
            <Identity>62</Identity>
         </Credential>
      </To>
      <Sender>