Web/Portal Technologies - JDE1 (MOSC)

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Could not reach Security Server error - not able to login on web

edited Sep 7, 2015 10:12AM in Web/Portal Technologies - JDE1 (MOSC) 6 commentsAnswered ✓

Hi All,

We are facing problem in JDE E1 8.12 / 8.98.4.14 TR on Windows platform. Suddenly we are not able to login on web it is giving Security Server is down, when i checked the enterprise server there a lot of kernel process running so it seems not killing the kernel zombie processes, After restart the JDE service it works for few hours then going down again. can anyone please advice:

we didn't change or apply anything new.

 

31 Aug 2015 13:57:02,077[SEVERE][JAS]Could not reach security server
<JDSERVER>, Error in JDENET port negotiation: Read timed out

31 Aug 2015 13:57:02,077[SEVERE][JAS]Attempts to all security server failed.

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