Field Service - EBS (MOSC)

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Assigning Existing Address to a new resource is creating a new Inventory Location

edited Sep 16, 2015 3:54PM in Field Service - EBS (MOSC) 1 commentAnswered

Hi All,

Issue - Assigning Existing Address to a new resource is creating a new Inventory Location.

With the OA frame work setup for - Assigning Resource Addresses and Subinventories for a field service technician, there is a functionality that we can use the 'Default from Existing Address'.

Once you assigned the address already there in the system, to a resource and Subinventory, system is creating a new inventory location in the system with the same address as chosen.

From the above scenario, you see 2 inventory locations with the same address.

Is this the intended functionality? if it is then whats the point of option 'Existing Address'?

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