Retail Price Management (MOSC)

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After sucessful installation of RPM V15 unable to login

edited Mar 9, 2017 4:00AM in Retail Price Management (MOSC) 1 commentAnswered

Dear support team,

We are getting below error while logging into RPM application. we have created LDAP users with retailUser but still not able to login.

Thank you in advance

com.retek.platform.exception.RetekUnknownSystemException: javax.ejb.EJBException: EJB Exception: ; nested exception is:

    com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Failed to obtain IdentityStore instance [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]

    exception id: 1487773913444; nested exception is: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Failed to obtain IdentityStore instance [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]

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