CHA didn't display tool bar

Aug 4, 2017 11:36AM

Hi,

I can not access proxy CHA assistant

and didn't display tool bar

print attached

log:

EnterpriseOne: Deployment Server | E900

Update Center Configuration: CUSTOMER

Update Center Connection Handler: HttpClient

UserID:plongo

Configuration:CUSTOMER

LogLevel:CUSTOMER

Connect to Update Center

URL Exception: https://updatecenter.oracle.com/apps/index.jsp java.net.ConnectException: Connection timed out: connect

java.lang.NullPointerException (Thread[javawsApplicationMain,5,javawsApplicationThreadGroup], 2017.08.04/12:37:35:020)

Prompt at Startup: true

Customer Preferences Changed: false

Update Center Connection Failure!

Could not establish a connection to the Update Center.

This might be because of an invalid User ID or Password

or because the proxy server requires authentication.

Install, Upgrades & Change Mgmt - JDE1 (MOSC)