Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expenses Period End Accrual doesn't create an accrual for a wallet item on a pending expense report

We have credit card charges come in to the wallet and then employees select those charges to create an exp report to update the accounting, attach a receipt, etc. These are then submitted for approval. For those exp reports that have NOT been submitted for approval during the period, the period end accrual process is not accruing those items. They are in status = PND, PRO, etc. which are included in our config for Period End Accrual Options.

If the same exp report has an out of pocket entry on it, like mileage, the mileage row creates an accrual but any wallet charges on the same report do not. Does anyone know what might be causing this? Thank you in advance!!

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