PeopleSoft Announcements

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Recorded Webinar: The Improved My Oracle Support Portal

in PeopleSoft Announcements

A webinar was presented in November to introduce the new cloud My Oracle Support portal. Topics of the webinar include:

  • evolution of customer support experience
  • innovation and design strategy
  • scope and benefits
  • introduction to User Groups
  • best practices
  • where to find more information
  • demo showing important steps such as: sign-on, finding info, creating an SR using AI, downloading a patch, and getting help

To access the recording, visit the Resources tab of the My Oracle Support Information Center, article KA10: https://bit.ly/3MOrREA

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