For a workflow setup for SO approval, new users see error message when approving via email link.

The new user is mapped similar to other approvers (who do not see the same error via email) in the existing SO approval workflow. The error does not appear when the approval is performed from JDE menu to work center. But if he tries approval from email link, it gives the error message 'Organizational structure does not exist'. On debuglog analysis we see that the email serial number (SERK) generated for this user in F98865 (when the SO was created) does not match the SERK value that is actually verified when email link is clicked. As a result it does