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Best Practice for Handling Customer Down Payment Invoice in Oracle Receivables R12

Hello Experts,

I would like to ask about the best practice for handling customer down payment (advance payment) invoices in Oracle Receivables R12.

Here is the business scenario:

  1. Accounting entry:
    • Dr Accounts Receivable
    • Cr Customer Advance (Liability)
    • Cr Tax
  2. Accounting entry:
    • Dr Accounts Receivable
    • Cr Revenue
    • Cr Tax
  3. Since the customer has already paid the down payment, we need to clear the advance against the final invoice.

Expected accounting entry:

  • Dr Customer Advance
  • Dr Tax
  • Cr Accounts Receivable

My questions are:

  1. What is the recommended approach in Oracle AR R12 to handle this scenario?
  2. Is it better to use:
    • Credit Memo

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