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MOS Knowledge documents / white papers

edited Mar 20, 2026 11:20AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

I am not able to download some of the Knowledge Base articles on myoraclesupport. This is the case for several documents, but for example, i want an updated copy of the knowledge document which outlines National Identifiers and their validations. I have found the following page

https://support.oracle.com/ic/builder/rt/customer_portal/live/webApps/customer-portal/?anchorId=&documentId=KB73224&page=sptemplate&sptemplate=km-article

Within this page there is a link to a knowledge article: Release 13 Updates 25B to 25D National identifiers with validations. When i click on this link I expect to download the pdf document, but instead see a "about:blank#blocked" message.

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