Billing a Project for a Customer that is on Credit Hold
Hi,
We have a Customer that has been placed on Credit Hold and the business wishes to selectively Bill them on a case by case basis as Project work is completed whilst still keeping them on Credit Hold across all modules.
The team created the billing event however when they go to run the PRC: Generate Draft Invoices for a Single Project process the Draft Invoice is not created and the rejection displays the message "Bill To Customer has been put on billing hold." This is expected as it is standard functionality when the Customer is on Credit Hold. The question is how do they selectively release this/bypass the rejection as the Customer has agreed funding for this?