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Customer Quick Reference Guide for Oracle Premier Support Customers

JoNo-Oracle
JoNo-Oracle Posts: 227 Silver Badge
edited Apr 12, 2013 2:33AM in Using the My Oracle Support Portal (MOSC) 2 comments
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  • Raja Mohan Ivaturi
    Raja Mohan Ivaturi Posts: 893 Bronze Badge
    Good and Quick reference. But some light on how do we know whether we are premier customers could help. But I am sure I can use some of the info. 
  • JoNo-Oracle
    JoNo-Oracle Posts: 227 Silver Badge
    edited Feb 1, 2011 3:55AM
    Good and Quick reference. But some light on how do we know whether we are premier customers could help. But I am sure I can use some of the info. 
    Raja,  All customers with a current/valid maintenance agreement are Premier Support customers.  Oracle Premier Support provides highly personalized, preventive services.  For more information, please see this link:
         Oracle Premier Support
         http://www.oracle.com/us/support/premier/index.html

    Advanced Customer Services is the next level of support and offers a host of solutions. For more information, please see this link:
        Oracle Advanced Customer Services
        http://www.oracle.com/us/support/software/advanced-customer-services/index.html

    I hope this was helpful.

    Joanne

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