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XML_Bursting_error1.jpg

User_JP57H
User_JP57H Posts: 35 Red Ribbon
edited Jan 12, 2017 3:34AM in BI Publisher (MOSC) 7 comments
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  • Dhanya-Oracle
    Dhanya-Oracle Posts: 84 Red Ribbon

    Hi,

    Log into Apps and Turn OFF "Custom Code" in the Help->Diagnostics menu.

    After turning off the custom code, it was possible to launch new requests and check if it works.

    The above will try to understand if the issue is because of custom.pll

    Regards,

    Dhanya

  • Yandi Wang-Oracle
    Yandi Wang-Oracle Posts: 274 Bronze Badge

    Hello,

    Thanks for posting.

    Please confirm if the issue occur while running any requsts, if yes, please refer to the following document

    APP-FND-00222 When Attempting To Run Any Request (Doc ID 412987.1)

    Hope it could be help.

    Regards

    Andy

  • User_JP57H
    User_JP57H Posts: 35 Red Ribbon

    Hi,

    Log into Apps and Turn OFF "Custom Code" in the Help->Diagnostics menu.

    After turning off the custom code, it was possible to launch new requests and check if it works.

    The above will try to understand if the issue is because of custom.pll

    Regards,

    Dhanya

    XML_Bursting_error12.jpg

    Still issue existis after turn custom code  Off.

    Regards

  • User_JP57H
    User_JP57H Posts: 35 Red Ribbon

    Hi,

    Log into Apps and Turn OFF "Custom Code" in the Help->Diagnostics menu.

    After turning off the custom code, it was possible to launch new requests and check if it works.

    The above will try to understand if the issue is because of custom.pll

    Regards,

    Dhanya

    XML_Bursting_error12.jpg

    Did Custom Code turn Off. Issue still exists

    Regards

  • Yandi Wang-Oracle
    Yandi Wang-Oracle Posts: 274 Bronze Badge

    XML_Bursting_error12.jpg

    Did Custom Code turn Off. Issue still exists

    Regards

    Hi,

    I confirmed the screen shot, the issue is still there even the custom code has been turned to OFF.

    I also found the following document, can you please refer to it?

    Hope this could be helpful.

    Thanks & Regards

    Andy

  • User_JP57H
    User_JP57H Posts: 35 Red Ribbon

    Hi,

    I confirmed the screen shot, the issue is still there even the custom code has been turned to OFF.

    I also found the following document, can you please refer to it?

    Hope this could be helpful.

    Thanks & Regards

    Andy

    Hi,

    Thanks.

    As you told custom data group wad added already.(as per your note id)

    The issue got resolved. Along with custom application, XML Publisher should be added.Bursting.png

    emails are shooting to inside our organization but not shooting to outside(Customer emails) emails

    bursting_conrol_file.png

    Regards

    Manjunath

  • Yandi Wang-Oracle
    Yandi Wang-Oracle Posts: 274 Bronze Badge

    Hi Manjunath

    Thanks for your posting, i am very glad to hear that the original issue in this post has been fixed after you performed the solution as per the document below.

    And for your new issue which you mentioned , my understanding is the Delivery is sending mail to the users in your Org only, not sending to the users out of the Org, correct?

    Have you test to send the mail by using the SMTP server?

    Regards

    Andy Wang
    Global Customer Services

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