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NSC Poll: What contents would you like to see in the NetSuite Support Community?
The NetSuite Support Community would like to continue curating contents to improve your NetSuite experience. Please participate in this poll for us to know what content types matter to your business. What content type would like to see more in the NetSuite Support Community? If there are specific NetSuite products or…
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NetSuite powered customer center for Shopify
Has anyone built a NetSuite powered customer center for Shopify? The Shopify customer center is too basic. It just has the orders placed in Shopify… no long order history, including all of the NetSuite placed orders. It also won't show things like a customer's credit balance, or account statement options, or open support…
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End of SiteBuilder Discussion
I figured the old-school NetSuite guys and gals need an "End of SiteBuilder" thread for issues like the one I just ran into. We're redesigning our store on a third-party platform that will sync to NetSuite. If we sync our SiteBuilder folders with their folders, will our SiteBuilder folder data disappear from our items when…
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Does the PI Removal Tool clear data from custom fields
I am trying to find information on all the data that the PI Removal Tool can clear personal data from. We have custom fields on sales orders that would contain telephone numbers of the person however I do not see this as an available field when selecting the contact record in the PI Removal Tool. Do I have to run separate…
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Sales Order Custom Form Change Workflow
I am looking to build a workflow that will set the sales order custom form based on the value of the customer field. We have a set of customers that require a different form when issuing sales orders. Currently in sandbox testing, the sales order will not change the custom form upon creation.
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Override Rate on the Item Receipt
A standalone Return Authorization is created for a serialized item. When the Item Receipt is created from the Return Authorization, no GL impact is generated. After I manually update the Override Rate on the Item Receipt, a GL impact is generated. Is there a NetSuite setting or configuration that allows the Override Rate…
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In manufacturing work in process is if production output qty more than 2ooo in single batch
In manufacturing work in process is if production output qty more than 2ooo in single batch then showing a error. why?
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Is Oracle NetSuite offers a standard Warranty and Repairs Management SuiteApp designed specifically
Hi, Cany you please share, Is Oracle NetSuite offers a standard Warranty and Repairs Management SuiteApp designed specifically to handle product warranties, claims, and repair processes? If available then we need deails the product. Also please mention, Is it possible to maintain product serial wise, any features for that.…
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Journal Entry Custom Form > Move VAT AMT and TAX ACCOUNT Column Fields
Hi everyone, I am trying to move the VAT AMT and TAX ACCOUNT column fields in the JE custom form to be right next to the VAT RATE column. I found SuiteAnswers 87665 that provides an odd way to move these fields, but it doesn't let me move it to my desired location. It seems that the columns can only be added to the end or…
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Is it possible to fix an old bank statement reconciliation without redoing subsequent ones?
Hi The scenario is, there was a bank statement reconciliation that had a discrepancy. The statement was going back more than 6 months. Since then. all the other statements have been reconciled: Is it possible to fix this old bank statement reconciliation without having to redo the subsequent reconciliations? Thanks
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Empty Inventory Status
I have an inventory item that has some inventory quantity without Status or Bin Number. I have tried adding them using the Bin Put-Away Worksheet, but it doesn't give me any options in the Status drop down. Is there any other way I can make that inventory accessible?
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New data center
We recently received notification that our account will be taken offline as part of a migration to a new data center. However, the notification does not identify which data center we are being moved to. Many of our users subscribe to status alerts for our current data center, and we'd like to provide them with complete…
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Consolidated amounts - SuiteAnalytics report
Hi, There’s a SuiteAnalytics workbook that was created called “Trial Balance by Period”, using the pivot table “Consol TB by Period.” The issue is that the Amount field doesn’t seem to be showing the correct consolidated amount for the period. For example, in the SuiteAnalytics workbook, account 101110 – Zako is showing…
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How to customize Standard Payment Voucher Layout
Hello! I am trying to add a memo field to the Standard Payment Voucher Layout. I've updated the Bill Payment Transaction form in the Printing Fields section, and chosen the Memo field in addition to the Check# field that was already selected in the Body fields. It shows up here and the message is cut off: There is a lot of…
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Inactivated script record showing in bundle creation choose object page
inactivating the Script record, setting the deployment to Undeployed, and checking “Hide in Bundle” in the script file does not removing the script from the “Choose Objects” list when creating a bundle.
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Vendors Not Available to Select From Saved Search Name Dropdown Filter
Hello! We have an odd scenario that popped up after 2026.2 was released into our Production environment. Previously, if we used the "Name" field as a filter on a Saved Search, we would see both customer and vendor names. Ever since 2026.2, we can no longer see or type in any Vendor names into that dropdown filter. Any…
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Stock Ledger Repirt
Any one having issues with the Stk Ledger report Got this error reported by a user using standard filters. I ran it as admin with standard YTD filters and get this, and no matter what I do , I get this error.
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Revert Approved Journals to Pending Approval After Edits
Please help 🙏 How to add a rule so that when an already approved journal is edited (except changing memo), its status automatically changes back to Pending approval? Attaching the workflow and last "Approved" state
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Is it possible to connect multiple NetSuite accounts to MCP standard tools with Copilot Studio?
Hi, I've managed to successfully connect and test the tools, however before deployment I can't seem to find anywhere that lets me add a method to let employees authenticate their own login. The original connection setup was for my own account and I haven't seen too much documentation regarding Copilot on this matter.…
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CSV Import > Update Invoice > Apply Gift Certificate >
Issue summary Applying a gift certificate to an existing invoice through a CSV import (Invoice, Update) fails with: Transaction was not in balance. Total = 250.0 The same gift certificate and amount can be applied to the same invoice manually in the UI, and it saves without error. Example record Invoice external ID:…
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SuiteAnalytics - SuiteSucces Incoming/Outgoing Future Cash Outlay doesn't show Bill Credit and CM's
Hi all, I am looking at the SuiteAnalytics - SuiteSucces Incoming/Outgoing Future Cash Outlay report and I am trying to reconcile this with the AP / AR aging. What I see is that standard, the Bill Credits (AP) and the Credit Memo's are not included in the dataset. I have seen the criteria in the dataset and they should be…
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OAuth 2.0 Client Credentials (M2M) token endpoint returns 500 server_error
Account type: Sandbox (XXXXX-sb1) We're implementing OAuth 2.0 Client Credentials (Machine to Machine) for a RESTlet integration, following SuiteAnswers Articles 24807, 101101/101102, and 101109 exactly. Every POST to the token endpoint returns: HTTP 500 Internal Server Error {"error":"server_error"} Confirmed correct per…
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Tax ID field does not appear of vendor form
I am unable to display the Tax ID field on the Vendor form. When I edit the form through customization, the Tax ID field is marked as Show and is assigned to the default section; however, the field still does not appear on the Vendor record. Based on my analysis, the SuiteTax bundle (ID 237702) has not been installed. The…
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How can I check what bot/firewall protection is active on our SuiteCommerce website?
Hello! We're dealing with heavy automated bot traffic on our SuiteCommerce storefront and want to understand what protection options are actually available to us. Does NetSuite have any built-in bot filtering, firewall, or rate limiting we could turn on or configure on our end? The SuiteCommerce Solutions documentation…
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Applying transaction does not pull in invoice from sales order
I have some searches that used to work that filtered by applying transaction information from the sales order. What I was looking for is sales orders that have no deposits or payments on invoices but where the sales order has a certain status. I have noticed that invoices do not show up as an applying transaction anymore.…
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Defining Sales Price for Make-to-Order Products with No Inventory
Context: We are the sales representative for a foreign brand (catalog of 2,500+ items configured per customer: size, color, model, etc.). We do not carry inventory; each product is purchased from the supplier only once a sale is confirmed. Desired flow: Customer quote → sales order → purchase order to supplier → normal…
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SuiteAnalytics Workbook - % Threshold Column in Pivot Table
Hi Gurus, Does anyone know if it's possible to add a dynamic % threshold calculated column to a Pivot Table in a SuiteAnalytics Workbook? The scenario is that I have a dataset that looks at transactions from between 0 and 5 months ago. When pivoted, I see month columns like Jun 2026, July 2026, Aug 2026, Sept 2026, Oct…
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Removing visibility and access of a role to a report
Hi Team, Is there a way to restrict and have no access to viewing certain custom reports through permissions? I have a specific role where i dont want it to have access to the report. I tried the more options > Access and Audience. But, that did not work.
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Exporting List of Locked Scripts in NetSuite
Hi Team, In the NetSuite Script List, some scripts display a lock icon next to the script name. I would like to export or retrieve a list of these locked scripts. However, I am unable to find any field in Saved Searches or Workbooks that identifies whether a script is locked. Is there any standard NetSuite feature, saved…
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Vendor Prepayments
Issue 1: No mechanism to clear residual rounding balances on Vendor Prepayments Description: When a Vendor Prepayment is paid and later applied against a Vendor Bill, any marginal rounding/currency difference between the prepayment amount and the applied amount (e.g., prepayment of 5,000.00 applied against a bill total of…