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NSC Poll: What contents would you like to see in the NetSuite Support Community?
The NetSuite Support Community would like to continue curating contents to improve your NetSuite experience. Please participate in this poll for us to know what content types matter to your business. What content type would like to see more in the NetSuite Support Community? If there are specific NetSuite products or…
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Error installing AI Connector SuiteApp (nsaicompanion) - "Invalid starttime reference key 1145"
Hi Experts, During installation of com.suitesuccess.nsaicompanion (2.0.8) SuiteApp in my account, deployment fails with the following error: *** ERROR *** An error occurred during custom object creation. Details: Invalid starttime reference key 1145. File: ~/Objects/customscripts/customscript_atlas_aicomp_role_sync.xml…
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How to enable Netsuite Bill Capture
Hi Gurus, Could you please suggest, how to enable Netsuite bill capture.
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offset AR AP balance report
Hi expert, I have customer A and sell them my product and also in this Customer A i purchase some other items. Now i want to know how much balance between payable and receivable i have in Entity: Customer and Vendor A, in i view data. how to achieve this report ? regards agus
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Workflow - Changing Customer Bank Details Unchecks Refund Payment Box
Hello, We are trying to create a workflow that looks at the Customer > Bank Payment Details (Credit) > Bank Details sublist, and whenever any addition or modification of customer bank details happens, uncheck the EFT Customer Refund Payment box, also on the Customer > Bank Payment Details (Credit) tab. Here are the…
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FAILED BANK DATA TRANSMISSION
How do I upload bank data contained in batch which failedto upload and needed for reconcilliation?
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Revenue Arrangement > The amount for the revenue recognition plan could not be determined.
Hell ARM experts! Help please. Revenue Plan = triggered by RevRec Event Amount Source = Event-Percent based on quantity % Total Recognized = 43% RevRec Event Quantity = .43 Amount = 0 Created 2nd RevRec Event Quantity = .57 Amount = 0 Update Revenue Plans Result: The amount for the revenue recognition plan could not be…
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Tax exempt
Hi expert, I have scenario in purchase, i receive supplier invoice: subtotal $1000 VAT $ 100 total $1100 in this supplier invoice, the VAT amount my expectation journal should be: Dr-Expense $1000 Dr-VAT $ 100 Cr-Acct Payable $1100 Cr-VAT $100 Total of payable is only $1000 to be paid VAT is must registered $100 in…
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Open Journals - Currency Revaluation
Hi Gurus, We have Journal entries with incorrect entity tagging (AP-Customer and AR-Supplier) that are causing Currency Revaluations. Is there any way to close them to stop the revaluation? Thank you!
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Employee Delegation (delegate to and delegate from)
Good day, Gurus, The Employee Delegation "Delegate To" and "Delegate From" date fields appear to be based on the system date. In both Company Information and Home Preferences, the time zone is set to (GMT+08:00) Kuala Lumpur. However, there is a difference between the local date/time (1 September, 9:54 AM) and the system…
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Some out-of-the-box workbooks show empty charts — expected or a config issue?
A few of our prebuilt/OOB workbooks are showing empty charts. Trying to figure out if this is expected pending some enablement step, or a sign something's misconfigured. Is it normal for OOB workbooks/dashboards to render with no data if cross-subject-area enablement isn't complete, rather than being hidden entirely? If a…
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skip asset proposal from customise journal
Hi expert, i need advice, I have customisation to create directly a journal Entry with journal: Dr-Fixed asset Cr-CIP and when i run Asset proposal and manage asset proposal, the record from journal is appearing. My purpose is, the journal is coming from my "customisation" should not appear. how to handle this ? regards…
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Bin Put-away issue
Hi, Gurus, User entered 8 qty instead of 60.375 qty in Bin Put-away worksheet I using administrator to Edit back the Bin Put-away worksheet (BP300000902) and try to put the full qty. however it only shown "Lot qty available across bin" is 8 only. it's not allowed me to save the transaction as below error msg In the bin…
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How to make a search to return the number of Matrix Option Fields per matrix item.
How to make a search to return the number of Matrix Option Fields per matrix item. So, this would ignore the number of matrix items. It would just count the options. If a ball was sold in the colors: red, green or blue… and SIZE = small, medium or large… it would return 2. 1 for size plus 1 for color.
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Can one have a published saved search if they're not in a NetSuite hosted webstore?
Can one have a published saved search if they're not in a NetSuite-hosted webstore? We have some screens around our building with lists of open jobs. EG: All jobs in stage = X. They're fed by published saved searches that are in a hidden category on our website. What if we close our SiteBuilder website. Is there another…
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Saved Search of Item Receipts that are not billed
Here's my situation. We switched from using expense categories to items, and both are still available. And my Item receipt search broke. And this is a big reason I'm getting partial results now. I've looks in different areas of SuiteAnswers and google/AI to get answers and nothing works completely. Some say use the…
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Inactivating vendors en masse rather than individually
I am looking to do a mass update on vendor status. I have a lot of vendors which need to be inactivated and it would be more efficient to make the update all at once, rather than clicking on the individual vendor to update.
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Quality Management Inspection Data Field
Hi, I want to create an inspection field where I can define a list of values in a dropdown for selection. I selected the data type of that field as “Select,” but I am only getting an option to add one value. How can I set up multiple options for that inspection field? Thanks
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multiple acquisition in the same FA code
Hi expert, I have converted from CIP account to fixed asset, and Netsuite create a new FAM id (FAM00001) in other day, i have additional transaction in CIP and want to apply to the same FAM00001 how to handle this scenario ? regrds agus
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Bank movement report per original bank currency
Hi expert, I have question my base currency = in IDR i have foreign currency (USD) in bank. i want to show all transactions in USD bank, displaying opening balance + debit -credit = Balance similar to "General Ledger" standard report what report i can use? regards agus
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Recognizing revenue for later invoices — any way besides a JE?
We had items set to Create Revenue Plans On = Revenue Arrangement Creation, used for recurring billing — one Sales Order billed multiple times over months or years. Since the Revenue Element is only created once, at SO approval, only the first invoice ever gets a Revenue Plan. Every invoice after that just sits in Deferred…
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Report viewing onscreen
Hi All, We have an issue where if we have a P&L report with cost centres in columns and we want to interrogate on screen, the column headers freeze, but the row headers do not so as you scroll right you can no longer see which row you are on, but also the columns appear to resize for positive numbers to fit, but negative…
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Question about file paths in SC/SCA
Hi everyone, I have a question about file paths in SC/SCA. I’m confused because there seem to be different ways to reference files depending on where the path is defined. For example, how should I reference an image under: Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. - SCA 2026.1.0 >…
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Which field I can use for Journal Entry's Amount threshold in the Suiteflow
Hi Everyone: For now I am trying to build a suiteflow that require a Journal Entry needs to be approved when the Journal Entry's total Debit Amount is over 2,000. below is my flow ,I am trying to find which filed I can use for the condition builder in transition to "approved" state and "Pending Approval" state. right now ,…
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Mass change Location Field
I noticed that many transactions were entered without a "Location" chosen. I need to add these in. How can I do this in mass?
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Can AI Connectors be used in a Caretaker Account?
We are consolidating two NetSuite companies/accounts into one consolidated account with two subsidiaries. We will have access to the legacy account in a Caretaker environment. My question is whether we can use the Claude connector to access data in the Caretaker environment? Of course the only access we need is read-only.
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Help with SOAP to REST Migration
Hepl
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Remove item detail from customer payment protal page
We want to remove the item detail section from this page. How can that be accomplished?
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Center associated with a custom role not recognized
Hello, I maintain several dashboards for various roles, which use different centers. Up until last week's update, I was able to update the dashboards with the center-corresponding role. This week, however, the list of published dashboards is only visible under my admin role and when I try to publish/update a dashboard…
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Inventory Stock Adjustment miscoded in prior period
Hi There An inventory stock adjustment was done against the wrong GL account in a prior period. The item was miscoded to fixed assets under its asset account set up. Because this was done several months ago, there have been stock movements since that period. What would be the recommended fix for this? Thanks