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18 announce
18 announce
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ACD Member Hub @ Annual Meeting Nov 11-13
Oracle NetSuite is planning to host another Member Hub at the upcoming 2025 Annual Meeting at Marco Island! The planned agenda will be as follows: Introduction Oracle NetSuite New Updates Discussion Look forward to hosting you! David + Reagan FAB Industry Partnership Team
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ACD Member Hub Launched @ Nov 13, 2024
Greetings ACD Members! It was such a pleasure to have met at the ACD Annual Meeting on Nov 13th at La Quinta and our deepest appreciation for joining the ACD-NetSuite user group meeting. L-R: David Lee (NetSuite), Francisco Martinez Garcia (GreenChem), John Lagae (GreenChem), Michael Cairns (blendAPPS), Michael Lange…
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Welcome to the 4A'S NetSuite User Forum!
We're excited to have you here in this space dedicated to 4A's members in the advertising and media industry. Whether you're just getting started with NetSuite or you're a seasoned user, this is your go-to place for peer-to-peer knowledge sharing and discussions. Here, you'll be able to: Ask questions about best practices…
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Welcome to the Nationwide Marketing Group NetSuite User Forum!
We're excited to have you here in this space dedicated to Nationwide Marketing Group members in the furniture and appliance industry. Whether you're just getting started with NetSuite or you're a seasoned user, this is your go-to place for peer-to-peer knowledge sharing and discussions. Here, you'll be able to: Ask…
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Mi6 FAQ & Help: The ACS Monitor Customer Journey - August 9, 2024
Mi6 FAQ & Help: The ACS Monitor Customer Journey - August 9, 2024
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[NEW FEATURE] Campus Stores Payment Framework Release!
NEW FEATURE Campus Stores Payment FrameworkTired of juggling multiple payment providers and struggling to keep up with the latest payment trends? Campus Store Payment Framework (CSPF) is the all-in-one payment solution designed specifically for campus bookstores. With CSPF, you can accept a wide range of payment methods,…
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SCA Update Custom Record Permissions for Custom Roles for Customers
Anyone who has the Campus Solution should ensure the below. Every Customer account aka student will use a custom role along with any newly created customer signing up with your website. Action Required: Update Custom Record Permissions for Custom Roles 4675449 Colorado Mesa University c/o Hotel Maverick Grand Junction, CO…
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Campus Stores YouTube Tutorials
YouTube Link - https://www.youtube.com/@googlegreg-netsuite
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Mi6 Digest: SuiteAlign
Mi6 Digest is a series of quick tips and reminders on the different stages of the New ACS Monitor Customer Journey: Mi6 Methodology. This week : SuiteAlign Got a Question? Post it on our Slack channel #acs-monitor-mi6-questions
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Mi6 Digest: Checkpoint 1 (CP1)
Mi6 Digest is a series of quick tips and reminders on the different stages of the New ACS Monitor Customer Journey: Mi6 Methodology. This Week: Checkpoint 1 (CP1)
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Mi6 Digest: Welcome Call
Mi6 Digest is a series of quick tips and reminders on the different stages of the New ACS Monitor Customer Journey: Mi6 Methodology. Got a Question? Post it on our Slack channel #acs-monitor-mi6-questions
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Mi6 Digest: Knowledge Transfer (KT)
Mi6 Digest is a series of quick tips and reminders on the different stages of the New ACS Monitor Customer Journey: Mi6 Methodology. This Week: Internal KT (Knowledge Transfer)
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Mi6 Update: OCI Foundation Report Updates
The following OCI enhancements have been implemented and are active on the Mi6 Foundation report: Process Area (Tile). The tile name for Customizations has been renamed to Others. This should include information on bundles, features, transactions, entities, or other record types that do not belong to any specific Process…
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Mi6: Engage with the Right Stakeholder, Know Your Contact
Hey there! 👋 Time sure flies, doesn’t it? We are now on our third month of Mi6! Let’s take a quick recap, shall we? By now, you should have… Familiarized with the Welcome Email communication and Knowledge Transfer with respective AMO/s and CS Delivery Team/s for your Subscriptions. Request/completed review of your…
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Mi6 Checkpoint 1 Training is Now Available!
Checkpoint 1 is now available in our Degreed: NetSuite | ACS Monitor SuiteAlign. In this demo, Grace shall be discussing some key pointers about the PowerPoint template that you may use on your customer checkpoint meeting under the New ACS Monitor Customer Journey (Mi6). Then, Ron talks about the post Checkpoint email and…
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ACS Monitor Mi6 - Updates | December 21, 2022
Hello there! We are glad to journey with you on this new Mi6 Methodology! Congratulations! You have completed the Welcome Email communications, Knowledge Transfers with the respective AMOs and/or CS Delivery Teams, and Foundation cases have been requested and/or even completed. Welcome Call cases are completed or waiting…
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ACS Monitor Mi6 - Frequently Asked Questions | December 14, 2022
Hey there! Welcome to the new Mi6 Methodology! By now, you should have completed the Welcome Email communication and Knowledge Transfer with the respective AMOs and/or CS Delivery Teams for your Subscriptions. Your Foundation cases should have been requested already or even completed. Likewise, your Welcome Call cases…
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Mi6 - Customer Onboarding Auto Created Cases
For additional Resources, click the following links: · Mi6 - Customer Onboarding Auto Created Cases · ACS Monitor Mi6 Cheat Sheet on Auto Generated Cases Got a question or need clarification? Email acsmonitor-mi6-question_ph_grp@oracle.com or chat via Slack @ #acs-monitor-mi6-questions.
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ACS Monitor Mi6 - Frequently Asked Questions | December 7, 2022
Hey there! Welcome to the new Mi6 Methodology! By now, you should have already completed the Welcome Email communication and Knowledge Transfer with the respective AMOs and CS Delivery Teams for your Subscriptions. Your Welcome Email cases should be closed after sending the email and the calendar invite for proposed…
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Mi6 is now LIVE!
Your Mi6 Journey Begins TODAY! December 1, 2022 | NEW ACS MONITOR CUSTOMER JOURNEY Welcome to Mi6! For the next few weeks, we will be traveling together as we unlock and work on the different Monitor intake activities en route to a successful engagement. Our main objective as we launch is to make sure that 100% of the…
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New ACS Monitor Customer Journey (Mi6) Enablement Links Are Now Available!
ACS Monitor Mi6 New Customer Journey Enablement Pathways are now Available! As you already know, the New ACS Monitor Customer Journey will be launching soon (December 1, 2022). Check out and explore your learning pathways below to understand more about this change, including your role as a Primary Consultant, the process…
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Upcoming Launch: Mi6 - New ACS Monitor Customer Journey (December 1, 2022)
Got a question? Send an email to acsmonitor-mi6-question_ph_grp@oracle.com
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ACS Case Management process
When you work with customers you should follow ACS Case Management process. In this page you will find the official ACS guides. Case management training session (Video) Session 1 of 2: https://csnetsuite.custhelp.com/app/answers/answer_view/a_id/1003056 Session 2 of 2:…
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New ACS UY Oracle Git!
Find plugins and useful code in our project: https://alm.oraclecorp.com/nscs/#projects/acs-uy-tech-team/
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May 2021 Meeting Notes & Survey Results
Attached in PDF format are the May 2021 CAB meeting notes which contain summaries of each session as well as the post-meeting survey results and participant feedback.
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Meeting Schedule Update
Hello, CAB members. I want to provide an update on our plans for future CAB meetings. This group has met a few times now, and our Product Team has learned a lot from you, both about your CRM usage and needs, and also about how our meetings can be constructive for all participants. Our most recent meeting was in early May.…
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May 2021 CAB Meeting Wrap-Up
Thank you for your participation in this week’s CAB meeting! As always, your participation and feedback was extremely valuable and we enjoyed seeing you all again. Likewise, we hope you enjoyed the meeting and were able to get some real value out of your time. I wanted to follow up on next steps form the meeting with this…
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Community Posting Etiquette
Welcome! This post outlines the general terms of etiquette for posting on Oracle Community. Please make sure to read through the Rules of Conduct before posting. https://community.oracle.com/tech/apps-infra/kb/articles/3-community-posting-etiquette
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Technology Survey results are in
Thank you to everyone who responded to the technology survey and your willingness to share with the rest of the advisory board. A quick reminder, the results are being shared confidentially. Please do not distribute. Here is a summary of the results across the group: Here's the detailed results for each of the…