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SuiteCommerce redirects are type 301. Is there a way to do a 302 redirect?
Hey all, I've been tasked with overhauling our SuiteCommerce website which has gone stale after a consultant deployed this for us years ago, and unfortunately with not much of an eye towards SEO (Search Engine Optimization). I'm going through a large list of crawl errors that are resulting in 404 errors and writing some…
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Get error while placing order from SCS website Non-Inventory item "Shipping address is incomplete"
Why does the SCS website display the error message "Shipping address is incomplete" when placing an order containing only Non-Inventory items? The issue occurs specifically for Non-Inventory item orders, while orders containing other item types are processed successfully. Expected Behavior: The order should be placed…
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SCS/SCA > Checkout > Billing Page > Blank Screen
You may come across a situation where, during the checkout process, a shopper experiences a failure at the billing step, resulting in a blank screen or page being displayed. To address this issue, please complete the following steps: Navigate to Setup > Accounting > Payment Processing Profiles > New Install and Configure…
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Coupa Punchout To SuiteCommerce Website
My client wants our netsuite webstore to be punchout from Coupa. Coupa was a 3rd party procurement system that has the ability to allow a buyer to access a supplier's online store (our webstore) directly from their own system. Has anyone did something like this? What was the best architecture on the handling the…
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SCS/SCA/SiteBuilder > Reports > Shoppers' Login > Display IP address
To enhance your site's security, you may occasionally need to monitor the IP addresses associated with customer logins. This allows you to identify suspicious patterns or unauthorized access attempts. Follow these steps to view shopper IP logs: In NetSuite UI, go to Setup > Users/Roles > View Login Audit Trail Set Use…
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Generate Insights button (Narrative Insights) was enabled and available the month of April
What happened to the Generate Insights Button on Invoices, Payments, and Credit Memo's. I was compiling an introduction to the team RE: Generative Insights, and when I logged in this AM, it is no longer in our Production Account, nor any of our SB's. I researched and didn't find any clear explanation, and I understand that…
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SCS/SCA > SuiteBundler > Status > Stuck in Pending
In some instances, SuiteCommerce bundles can hang in a 'Pending' state for an extended period. To prevent this delay, please verify that the following features are active: Navigate to Setup > Company > Enable Features In the Web Presence subtab and Publishing section, set Host HTML Files = T In the SuiteCloud subtab and…
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Gulp Extension Local Error - TypeError [ERR_INVALID_ARG_TYPE]: The "paths[1]" argument must be of ty
Hello All, I am using "ExtensionDevelopmentTools-25.1.0" tool for extensions, however, I am getting below error while running the "gulp extension:local" command on windows. Extension Tool version : ExtensionDevelopmentTools-25.1.0 npm version: 10.2.3 node version: 20.10.0 Website Theme : ThreadsV4 Error:…
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scheduled workflow send email every 1st working date of the month
Is it possible in a custom scheduled workflow to send an statement every 1st working date of the month? or do we need script? Thank you.
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"This item is no longer available" - Message appearing on Purchase Order Details in My Account
Hello Team, We have set up the MyAccount website in the sandbox account by installing SuiteCommerce Standard (Bundle ID: 572927). However, when a customer logs in and views the Purchase Order details, the item details do not appear—only the quantity is shown, along with the message “This item is no longer available.” Item…
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Customer and Vendor search display that have not orders in the last 2 years
To display the list of customers and Vendors that have not had any orders in the last two years. To be displayed in reminders portlet. Thank you
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Address incorrect "isSCISIntegrationEnabled" configuration for existing domains in SuiteCommerce
There might be an instance that that keeping the SCIS Integration feature enabled may lead to log errors on the account, potentially impacting the website's performance. Disabling this feature would eliminate the CPU load, thus improving overall efficiency. To resolve this, kindly perform the steps below: Navigate to…
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What is the best way to handle VAT and discounts in Shopify–NetSuite order sync?
I’m using the NetSuite Connector to sync orders from Shopify into NetSuite. I’d like to know the best practice for properly accounting for VAT (Value Added Tax) and discounts during the order synchronization process. Specifically: How should VAT be mapped so it is reflected correctly in NetSuite? How are discounts…
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SCA - Quote or estimate record are not creating through the SCA website after release 2025.2
Hello Everyone, We observed that after release 2025.2, website customers are unable to create Quote or estimate record through the SCA website. Is there any issue with new release? Please reply as soon as possible if anyone knows about this issue. Thanks in advance!
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Netsuite ecommerce Payment Gateway and AfterPay?
Hi All I am rebuilding a website in Netsuite ecommerce (it was built with WooCommerce before). I need to find a payment gateway which support VISA, MASTER, PayPal, AfterPay. I checked all options, Adyen is the only one who has all 4 payment methods I need. But Adyen is for large companies, they rejected my account…
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Promo - buy 24 get 24 free
We have overstocked item (matrix items/sizes) We would like to run a buy 12 get 12 promo. This is essentially a 50% off deal, but we want to clear them out in quantities of 24. We've set this up in NS to provide 50% off if the customer adds 24 to their cart, but we can't get it to work for incremental values of 24... 48,…
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How can I add social sharing to a blog page?
I'm trying to add social sharing functionality to the blog details page of my site, which is built using the SCBlog extension. I've implemented social sharing buttons for Facebook and Instagram. However, when I share a blog post on Facebook, no preview or content details are shown. I've already enabled the Facebook…
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Resolve error: Product that doesn't require shipping in My Account pages
There are instances when attempting to reorder an item or create a sales order from the My Account page, the error 'Product that doesn't require shipping' may occur. This is cause by the Shipping Address field not set as mandatory. System assumes that there's no need to ship any items if the shipping address is not…
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Security for SuiteCommerce
We are struggling through a difficult situation with NetSuite/SuiteCommerce and would appreciate your input. We switched over from Miva in 2023 and Netsuite itself works pretty well. The Suitecommerce site does it's job but we quickly became the target for hackers running credit cards against our site. After a lot of…
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How to change text of the hero banner on the home page in SuiteCommerce?
Text within an image carousel is intended to offer context, explanations, or additional information that complements the images. It can improve the user experience by elucidating the content, incorporating a call to action, or supplying further details regarding each image. To modify the text of the hero banner while…
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Adding item to the cart from external site using additemtocart.nl
Currently works only if redirected to SCA shopping cart. Calling from external site: response is successful, but item is not added.
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How to offer free samples without requiring a credit card on SuiteCommerce Website?
We have setup a promo code that will allow customers to order samples for free from our SuiteCommerce website. The problem is they still have to enter their credit card to checkout even though their order is $0. We don't want them to have to enter a credit card. Is there a way around this?
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Change the Default Page Title "Welcome to the store" in SuiteCommerce Advanced
A website title is a concise phrase displayed at the top of a web browser window or tab, serving to identify the home page. There are occasions when a user may wish to modify the Page Title of the home page within SuiteCommerce Advanced. To change the home page title you would need to modify the SCA source file. To…
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Feature to show Customer Deposit total on Sales Order
I am wondering if there is a native feature that displays the amount or status of customer deposits against Sales Orders. I can't seem to find anything and though I realize I can use searches and custom fields to do this, I was hoping for something native on the Billing or Accounting subtab. It seems logical to me that if…
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Document Publishing
Where can I find information about how to use Document Publishing? We are interested in using this for product information sheets on our website.
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no pagination on published saved item searches
I have two searches with over 100 results. I have a large published saved search of transactions that paginate just fine. I have large published saved searches of ITEMS that uses the same layout and doesn't paginate. They both paginate in the NetSuite back-end, but not in the published version of that search. What can…
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Top Google Analytics netsuite contractors
Hello, Looking for help with Google Analytics/Google Tag/implementation in Netsuite. Specifically with Enhanced Conversions and adding the google Required fields to the tag manager. Are any guides for sourcing fields to Google Tag Manager available? Is there a list of companies that work with these integrations for google…
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SuiteCommerce and RP 25.1
Has anyone tried to run their SCA implementation in 25.1 RP? Do you have issues with web site loading? Getting "Cannot read properties of undefined (reading 'PSCategories_config')" error in Browser Console. Thank you!
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You can select a liability account on payment, how can I do the same on a refund?
Hello, We can currently add a gift card liability account on payment for sales invoices, however when there is a refund there are only bank accounts available? Is it not possible to close the circle and refund the value to the liability account as per original sale? Thanks.
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Charge for shipping on website but on in transaction forms
Is it possible to charge for shipping on website but on in transaction forms? When I turn "Charge for Shipping" on, it added a Shipping Cost to the transaction TOTAL on all our pdf layout. I only want to charge for shipping on the website In our internal forms, we are using line items for shipping. Shipping Cost in the…