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NSC | EFT Bill Processing Does Not Show All Bills After Changing Payment File Template
Scenario A user created a custom version of the standard ACH CCD/PPD Payment File Template in NetSuite to support a small formatting change required by the bank for ACH uploads. After updating Vendor Bank Details records to use the new custom payment file template, the user noticed that not all Vendor Bills appeared on the…
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NSC | Vendor Bill Line Cannot Be Deleted Because It Is Referred to by Other Records
Scenario A user attempted to remove a line item from a Vendor Bill that was still in Pending Approval status in NetSuite. The Vendor Bill had not yet posted to the General Ledger, was not created from a Purchase Order, and had no payments applied. The item on the bill was a Non Inventory Item for Purchase configured as…
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NSC | Item Line Start Date for Billing Schedules
Scenario A user wanted to use Advanced Billing with Billing Schedules to create a single Sales Order covering a three year period. The requirement was to assign different values to each item line, with the first line representing year one, the second line representing year two, and the third line representing year three.…
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NSC | Vendor Return Process for Defective Inventory Replacements
Scenario A user encountered an issue while processing inventory returns to vendors after defective stock was discovered. In some cases, the defect was identified only after a bale was opened, which could happen two to three months after the original items were received. After the defective items were returned to the…
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NSC | Trouble Applying Journal Entry as Vendor Bill Payment
Scenario A user attempted to apply a Journal Entry to multiple Vendor Bills through the Pay Bills screen in NetSuite. Although the Journal Entry and Vendor Bills appeared correctly and the setup worked in sandbox and through other payment methods, saving the transaction in production generated a separate Bill Payment…
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NSC | Retrieving Transactions Deleted by Mistake
Scenario A user accidentally deleted several transactions in NetSuite and needed to determine whether the deleted records could still be retrieved or restored. The user wanted to know what options are available to review information about the deleted transactions and whether the original records can be recovered. Solution…
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NSC | Credit Card Payments Excluded from 1099 Reports
Scenario A user needed to confirm why vendor bill payments made through a credit card do not appear on the 1099 reports, even when the vendor is marked as 1099 eligible. The user wanted to know whether this behavior can be handled through a saved search and how to track these payments for review. Solution NetSuite standard…
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NSC | Tracking Vendor Bills Created Before Item Receipts
Scenario A user wanted to identify Vendor Bills that were created before the related Purchase Orders were fully received. The business needed a way to track situations where billing occurred in advance of item receipts to improve purchasing controls and monitor receiving and billing timing differences. Solution A…
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NSC | Billing Schedule Records Cannot Be Used in Saved Searches
Scenario A user wanted to review all pending billing tied to a Billing Schedule applied to a Sales Order. However, the user found that there was no option to create a Saved Search directly on Billing Schedule records. The user wanted to know whether this was a system limitation and whether there was any workaround to view…
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NSC | Sales Representative Does Not Automatically Populate on Invoice
Scenario A user assigned a Sales Representative to a Customer record and expected the Sales Representative field to automatically populate when creating an Invoice for that customer. However, after creating the Invoice, the Sales Representative field remained blank. The user wanted to determine whether a specific feature…
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NSC | Switzerland Payment File Format Support for UBS CHF Accounts in NetSuite
Scenario A user configuring payment automation for a Switzerland based entity in NetSuite could not find Switzerland specific payment file formats for UBS CHF and EUR bank accounts. The available templates only included generic international payment formats, leading the user to question whether NetSuite supports Swiss…
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NSC | Automating Default Shipping Address Selection for Replacement Orders
Scenario A user wanted to improve the process of selecting shipping addresses for replacement Sales Orders in NetSuite. When manually creating a new Sales Order, NetSuite automatically defaulted the shipping address from the customer’s first order instead of using the customer’s most recently used shipping address. Because…
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NSC | Using a Different 1099 Address from the Vendor Remit Address
Scenario A user needed to manage vendors that use a different address for 1099 reporting than their default remit to address in NetSuite. While maintaining vendor records with multiple addresses, the user wanted to know if there was a way to identify or designate a separate address specifically for 1099 reporting purposes…
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NSC | SuiteApprovals Records for Approval Portlet Missing on Employee Center Dashboard
Scenario A user attempted to add the SuiteApprovals Records for Approval portlet to an Employee Center dashboard in NetSuite, but the portlet option was not available in the dashboard personalization settings. The user had previously seen the portlet available in other NetSuite environments and wanted to determine what…
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NSC | Reactivating and Terminating a Subscription on the Same Day
Scenario A user attempted to terminate a subscription on the same day it was reactivated from Suspended status. However, the system did not allow the termination to proceed. The account had the Subscription Management setting Effective at Start of Day enabled by default. The user wanted to understand the correct process…
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NSC | Purchase Order Line Sequence Does Not Match Purchase Requisition Line Sequence
Scenario A user observed that Purchase Order line sequencing no longer matched the originating Purchase Requisition line sequence when creating Purchase Orders through the Order Requisitions page in NetSuite. The business process involved creating one Purchase Order for each Purchase Requisition, including situations where…
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NSC | Prorated Recurring Billing for Contract Terms That Do Not Match Billing Frequency
Scenario A user needed to manage recurring billing scenarios in NetSuite where contract durations did not align exactly with the billing frequency. The business wanted to confirm whether NetSuite recurring billing could automatically generate prorated invoices for partial billing periods in situations such as: A 25 month…
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NSC | How to create a Saved Search to link Deposit to Customer Deposit
Scenario A user needs to create a saved search that displays Deposit transactions together with their associated Customer Deposit payments. While reviewing deposit transactions, the user noticed that the related payment information is visible on the transaction itself but was unable to replicate this relationship in a…
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NSC | France Electronic Invoicing Readiness in NetSuite
Scenario A user wanted to understand how Oracle NetSuite is preparing for the upcoming mandatory electronic invoicing requirements in France, which are scheduled to take effect beginning 1 September 2026. The user needed guidance on NetSuite’s planned support for the French electronic invoicing mandate and wanted to know…
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NSC | Filtering Multiple Vendors on the Pay Bills Page
Scenario A user wanted to process bill payments for multiple vendors using the Pay Bills function in NetSuite. While using the available filters, the user was able to enter a single vendor name to display open bills for that vendor. However, the user needed a way to filter and display open bills for two specific vendors at…
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NSC | Applying Journal Entries Against Vendor Prepayments
Scenario A user wanted to determine how to knock off or offset a Journal Voucher against a Vendor Prepayment in NetSuite. The business was using Journal Vouchers for Accounts Payable related entries and needed to understand whether Vendor Prepayments could be directly applied against those Journal Entries Solution Vendor…
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NSC | Missing Group Invoicing Check Box on Customer Record
Scenario A user enabled the Invoice Groups feature in NetSuite by navigating to Setup > Company > Enable Features > Transactions > Billing and selecting the Invoice Groups option. After enabling the feature, the user expected to see the Group Invoices check box on the Customer record under the Financial tab. However, the…
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NSC | Identifying Whether a Credit Memo Was Created from an Invoice or Cash Sale
Scenario A user needed to determine whether a Credit Memo in NetSuite was created from an Invoice or from a Cash Sale transaction. While reviewing Credit Memo records, the user wanted to identify if there was a specific field that stores the source transaction information to easily distinguish how the Credit Memo was…
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NSC | Determining the Correct Customer Level Accounts Receivable Balance in NetSuite
Scenario A user needed to identify the correct customer level Accounts Receivable balance in NetSuite while working in a Multi Currency environment. The user noticed that the consolbalance field on the Customer record displayed a real time consolidated balance, while financial reports such as the General Ledger report…
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NSC | Voided Bills Showing as Rejected Instead of Voided
Scenario A user noticed that several bills in NetSuite were first rejected and later voided, but the transaction status continued to display as Rejected instead of Voided. The user expected the bill status to reflect the most recent transaction action and wanted to understand why the status was not updating correctly and…
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NSC | Invoice Billable Customer Page Filtering by Department
Scenario A user wanted to filter the Invoice Billable Customer page by Department or Project. While customizing the page through Transactions > Customers > Invoice Billable Customer > Customize > Additional Filter, the user could not find the Department field available as a filter option. The user needed a way to associate…
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NSC | Removing Duplicate Vendor Credits Generated from Vendor Return Authorizations
Scenario A user identified several duplicate vendor credits in NetSuite that were generated from vendor return authorizations. These vendor credits were still open and unapplied, and had already been coded to a job. The user needed guidance on the best approach to remove or close out these duplicate credits while…
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Legacy tax VIES VAT Validation
Hi Community, Does anyone have experience with VIES VAT Validation when using legacy tax? I have noticed that the VIES VAT validation is returning false positive results. For example "ATU25" displays as a valid VAT registration for Austria, which is it not. Is the look up simply based on ISO-code prefix and min/max length?…
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NSC | Unable to Edit Approved Expense Report in Employee Center Role
Users may encounter an unexpected error when attempting to edit and save an existing Expense Report using an Employee Center role. This behavior commonly occurs when the Expense Report has already been approved for payment. This article explains the cause of the issue, the observed system behavior, and the recommended…
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No Data Available showing in the Report Detail page
So we encounter an issue where from a financial summary report (balance sheet), we will view the detail report. on some lines, when we view the detail report, the data is showing up. On some lines, the data don't show up and instead this message is displayed: No Data Available There is no data available for the date/period…