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when item recognized as income
I have advanced shipping/receiving turned on. On a drop ship item, I want the income and expense to hit my revenue and cogs at fulfillment. When I fulfill, the GL Impact says the right thing, but the transaction is not impacting the Income Statement. It isn't showing on the income statement until I actually generate the…
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1099 problems
I ran a test of 1099s earlier this morning and noticed that there were a lot of vendors missing and none of the forms looked right. I then ran the 1099s from 2005 and none of them were correct either. Apparently sometime during the year a programming change in the 1099 process occurred where in addition to designating a…
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Creating Invoices
Hello: Does anyone know how to expand on the printout of the invoices. Ours are coming out very bare and plain. I've tried to add new fields to it, but I have been unsuccessful. I appreciate your help. Thanks, Nassim
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Create Jobs from Sales Order
We are using the Advanced Project Accounting and have created a sales order with two different service items, each of which is for a separate job. But when I run the Create Jobs from Sales Order process I have only 1 job that I can create from this sales order. Is this the way the system is supposed to work? Why can't I…
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Mass Update Items
I want to mass update some items. I thought the beszt way woudl be to export items as a CSV then re-import the changes. The problem is that there appears to be no existing way of exporting to a CSV that exactly matches the item import template. Instead I have to create a custom view that includes all the fields. This seems…
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Anyway to copy an item to setup a new kit item
We sell the same item both as an individual item and as a kit. We do this so customers can either buy either 1 piece or a casepack of 4 pieces. Since it's really the same item, I'd like to copy all the item setup info from the original parent item to save time in setting up the kits. Any ideas?
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Getting a Cash Sale where there should be an Invoice...
I am running into a strange problem....when i convert sales orders, it is supposed to convert to an invoice but lately i randomly get a cash sale where i am supposed to be getting an invoice....does anyone know what i am doing wrong?
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Global Pricing Level on Invoice
Hi Guys I wonder if anyone can help me with this problem. I need to find a solution to the following scenario: - Clients come in for two types of chargeable work, general service and warranty work - Time and items are charged to the job - At the time of raising the invoice it is decided whether it is a general sevice or…
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Obsolete Inventory
Is there any process within Netsuite that will identify obsolete and slow moving inventory, for depreciation purposes? I know that the inventory adjustment worksheet will allow us to record the devaluation, but is the evaluation and subsequent determination something we must do manully?
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Adjust Inventory Worksheet Problems
This is extremely bizarre and i am not sure why NetSuite woudl behave in this way. Anyhow here is an example Made simple for the maths :) You have an inventory of 1 item worth $100.00 You adjust that inventory item to be worth $90.00 (for whatever reason) Therefore the difference is $10 which say we charged to "Inventory…
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Account Numbers
Is there a simple way to add account numbers into their own distinctive field? When I turn the "account numbers" feature on, the 4-digit account numbers only appear as part of the text desciption of the account... (i.e. - "1000-Cash"). I'd like to have account numbers and descriptions be in separate fields within NetSuite.…
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EFT payments for Memorized Transactions
We are evaluating the ACH options to utilize the EFT Customer Payment drafts. However, the rep at Coastal Software didn't know how the EFT works if we utilize the memorized transactions for our invoices, so I'm hoping someone here have experience with this and would be able to explain this to me. I just want to know if…
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Problems with W-2s
Perhaps this is not happening to everyone, but the amounts in box 1 of the 2006 W-2s are double what they should be for our employees. The same result showed up on Netsuite's test account when I called them. Issue 487640 has been filed to correct this problem. Have a bodacious day. Tom
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Credit Card Transactions Slow/No Response
Anyone else having problems with credit card transactions today. Keeps timing out, Secpay it's not them. It ranges from slow to completely dead. Many customers complained etc but all at at 5pm onwards (siklver support is shut)
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Managing Pre-Payment Inventory
I am trying to think of the best way to make this work. Easiest way to describe the situation is with an example. We purchase $100,000 worth of stock from a supplier. The stock is made up of multiple items but not specific quantities. The $100k is more like a deposit that can be used to purchase what we want from the…
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Inventory Adjustment - 0 Qty but Showing a Value?
I am doing some inventory adjustments for the end of the year and I have a bunch of Assembly Items that in Netsuite shows "0" Qty, but has a Value of "-.01" or "0.05" or "-0.02". I am not sure if it is affecting inventory items yet. What is frustrating is that some of these assemblies we have never even have a history on.…
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set 1 item to shipping exempt ?
Wasn't there a way to set 1 item to not be charged shipping? I have one product I want to build the shipping into the price, and upon web checkout NOT have the system charge shipping on it. Sometimes when customers order this one item, they also order other items which need shipping charged on them. I've searched the…
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Customer dashboard
Currently the customer dashboard does not reflect the children's sales orders on the Parent record. However, there is an enhancement in the system for this. Enhancement number is 105635. If you are in need of seeing current sales and credits for the parent company please place a enhancement request with netsuite. I was…
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Inactive Inventory Items - Zero out items prior?
We are cleaning up some of our inventory items and I need to inactivate (delete) them from the system. However, if there is a inventory quantity associated in the system and I inactivate them does Netsuite zero out the inventory and subtract it from my Inventory Asset Account. Or do I need to do an inventory adjustment…
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Why doesn't NS integrate well w/ cc processors?
Trying to process a credit card refund via NS using Verisign or Cybersource is extremely sketchy. It is time consuming and error prone since the information passing between the processor and NS is not always accurate. We end up cutting and pasting information back and forth between the customer's original order and the…
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Advanced orders from customers.
I have a customer that has just ordered some goods and wants me to deliver on the 20th January. How do I tell the system that this item should not be fufilled or billed until that date. In the mean time I need to know that the goods havew to be ordered. I have tried setting the order as needing approval, but that does not…
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Pay Bills with Bank Loan
We bring in the inventory by bank loans; but currently, we can only pay bills with bank accounts, anyway to pay them by a liability account without doing a manual journey?
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Print Function on Global Search
Does anyone know if you can add a Print function/link similiar to the Edit and View links available on the Global Search results? Thanks!
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Add multiple line items during fulfillment using UPS integrated shipping
Hi, I was hoping someone might be able to help me with a solution to a problem our shipping guys have with order fulfillment. On one of our product lines, each UPS package we ship is the exact same weight and dimensions. In the Item Fulfillment screen, we typically ship UPS ground, so the warehouse guys have to enter the…
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Should i use Kit or Assembly items
Hello all, got a question that i hope you can help me with. I have a product that is a package of 3 products. At first the Kit/Package idea should fit perfectly. However, I'm not selling those Kit/Package as fixed or prepacked; meaning i need to let the customers choose the 3 products combination, probably via a dropdown,…
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Landed Costs Broken?
I cant seem to find a support person who can get it to work for me and as far as I can tell landed costs as implemented in netsuite is useless in the real world. Our shipping, tariffs and other costs that should be part of landed costs are set as bills but they are to a different vendor than the purchase order. I dont…
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Finding a quoted price on item by customer
When creating a quote/and or sales order for a customer, is there a way ( preferably a pop up of some sort) to show if a specific item (namely - the item now being ordered) was previously sold to that customer and at what price?
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Reconciliation- not seeing transactions or
I'm reconciling and not finding certain transaction under their correct period - I can find them in the account register, but they don't show up under the 'reconciliation' page, and I have the correct statement dates. However, if I switch users, I will find some of them under that user name, but the I wont find other…
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Advanced Project Management
We are using the advanced project management add-on module. We sell Kits to our customers that include items that we inventory, physical, and a service item which create the installation project. I noticed that when I sell one of these kits with a milestone billing schedule the inventory of the physical items is not being…
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Un-Enable Matrix Items
We originally were going to use Matrix items but later decide to stay with the regular items with options. We did not uncheck the Enable Matrix Items box in setup. We then added all of our items. Problem is that every option we have defined including those NOT associated with the item shows up under the CUSTOM tab on the…