-
Un-Enable Matrix Items
We originally were going to use Matrix items but later decide to stay with the regular items with options. We did not uncheck the Enable Matrix Items box in setup. We then added all of our items. Problem is that every option we have defined including those NOT associated with the item shows up under the CUSTOM tab on the…
-
Bulk Fulfillment Error and some questions
I'm researching bulk fulfilling to determine if it will work for us. As a test, I have created a couple of sample SOs and attempted to bulk fulfill. When I do, I receive this error: Errors occurred while processing the selected transaction. Please process it individually for more information. So I follow the suggestion and…
-
WMS to plug into NS?
Has anyone seen or have any recommendations for a warehouse management system that could plug into NS? I'm guessing that through web services it should theoretically be able to plug into any xml based WMS but we would like to see one in action beforehand or work with someone that have integrated this beforehand. We are…
-
Default Shipping item
I am tweaking my webstore and i keep getting a default shipping method that i do not want. I can't seem to find how to change it so there is no default shipping method, does anyone have any ideas on how to accomplish this?
-
Mass Update for Handling - Possible
I have 700 Items that we have decided to add a $5 handling charge to, and I cannot see a way to do this in direct list editing, mass update, or CSV import. Are we really doomed to click into each of the 700 item records and add the $5 to the Handing Charge field manually? If there is a workaround I would be forever…
-
Practical Advice Needed
Hi, We need some help implementing some process to fix some problems and was wondering if someone could give me some straight answers on it all? problem 1: We sell pet medication online. The rules are getting quite strict in the UK in regard to accounting for absolutely everything, as it should. Our stock comes in with all…
-
Able to do credits in Netsuite to payment processor directly
I was wondering if it is possible to apply a credit from a credit memo through the cash refund screen and have the cash refund transaction credit back the customers credit card. I noticed that the cash refund has an area where we can input the customers credit card information, so I wanted to double check to see that if we…
-
Exclude an active location from qty total
When we have product that is damaged we move it to "Bond" which for us is a locked cabinet where broken stuff is stored. While trying to figure out how to manage this in NetSuite I created a sub location to our primary location called BOND, when a part is bad, I do an Inv. xfer to the bond location. The problem is that qty…
-
Netsuite versus Netsuite Small Business...
Can anyone help me out here. I am wondering about the main differences between Netsuite and Netsuite Small Business. If anyone can provide some information it would be greatly appreciated. Thanks.
-
Create a custom packing slip template
** I posted this in the wrong forum, apologies. I would delete it if I could. :0( We drop ship for some of our distributors to their customers. Our distributors would like a packing slip with their information (address, company log, etc) to be sent with the shipment. I'm looking at the the standard packing slip and I don't…
-
Serial # selection on transactions
When entering a serilaized item into a Sales Order you get a dropdown/popup that lists all the available serial numbers for that item when you click into the serial number field. When working with a Cash Sale, we do not get that option, we have to open a new window, navigate to that item record, click the serial number tab…
-
Calculating Finance Charges...
I had sent this as a case to Netsuite in October and the case has not even been started yet. Any insight into this issue?? "When finance charges are being calculated on US customers the calculation looks like it is taking the CDN converted amount and calculating the finance charge based on that and than converting the…
-
Partner Center - customization of.
Okay so if I use the standard partner center role I can add as many partners with this role as I want. If I clone it and customize it slightly it says I am out of users ?. Why would a custom partner center role (not adv. partner) be counted as a user ?. Also, does any know where the color scheme comes from - for the…
-
Netsuite 11.5
I have heard alot about new features in 11.5. Does anyone know when this is going to be rolled out?
-
IRS Section 199 Domestic Production Activities Tax Credit
Does Netsuite have (or working on) any cost accounting mechanisms to make sure Section 199 tax deduction is accurately calculated? About Section 199 Domestic Production Activities Deduction: The Tax credit is for products produced (20% or more) in the US. A business engaged in a qualifying production activity is eligible…
-
IRS Section 199 Domestic Production Activities Tax Credit
Does Netsuite have (or working on) any cost accounting mechanisms to make sure Section 199 tax deduction is accurately calculated? About Section 199 Domestic Production Activities Deduction: The Tax credit is for products produced (20% or more) in the US. A business engaged in a qualifying production activity is eligible…
-
Finance Charges
Is there a way to have multiple finance charge rates set up, so that different divisions can apply different rates? I can only seem to set up one finance charge.
-
Invoice Numbering
We have branch that needs to use a different numbering sequence for its invoices. The branch is set up as a separate region and a separate location. Is there a way of achieving this?
-
new "non-income" item; prepaid deposits?
I'm in the process of implementing Netsuite and I ran into a problem setting up an item. We sell "payment credits" to clients which until used are considered a liability. Previously using Quickbooks we were able to create an item (for invoicing purposes) that was associated with our liability account "ApparelProgram…
-
Average cost of an item...
Is there any way to get your average cost for an item back to what it should be. We have an item whose average cost has shot up quite a bit for some reason and we were wondering if it is possible to get it back inline with what it should be.
-
Attributing a Payment Discount to a Department
When a customer takes a discount upon their payment, is there a way of attributing this transaction to a Department? NS doesnt seem to give us an option to select a Department on this transaction, nor the ability to customize this transaction. The GL Impact shows that all such transactions are posted to with no department…
-
How can I handle multiple payors for a single transaction?
When completing a sales transaction, I know I will have multiple billings for a single item, as you would with billing insurance companies and then billing the customer the co-pay. I can only imagine there is a way to track the multiple payors for this single transaction, however it is not clear how I would do it in…
-
FedEx/UPS rate shopping
We are new users in Canada and are setting up NS at the moment. We currently use a shipping system called Scancode that allows for a rate shop of all courier rates in the system once you enter box counts and box weights. I would like to know if NS integrated shipping can offer this? If not, we may look at using this…
-
How can I view Estimate and Invoice Totals side be side?
Hi I need to build a Report or Saved Search which shows Estimates and Invoices in columns next to each other. My client needs to ensure that his sales engineers are upselling the basic estimate created by their national call centre. I believe it can be done with ODBC, but ideally I am looking for a solution that without…
-
Adjust Inventory not working - anyone else??
I realized 2 days ago that when I entered an Inventory Adjustment it has no effect on the inventory levels. In other words, I increase qty. of ItemA by 500 and after saving the adjustment (and logging out, restarting, deleting and re-creating, etc, etc, etc) the qty is unchanged. I've tried this on 3 different items and…
-
Cash Sales
I thought I had completely disabled the "cash sale" option in our system, however, it seems that once in a while, when we go to bill sales orders, it pops up. When this happens, the only way I have been able to fix it is to completely recreate the transaction, beginning with the quote-all the way through fulfillment. Any…
-
GL Impact not recording on financial
I have on Advanced Shipping/Receiving. On a drop ship item, when it is received (but not yet billed, because we are waiting for the invoice), or on the sales order side, fulfilled but not yet invoiced... The GL Impact shows on the SO that the transaction is hitting the Revenue account, and on the PO it is hitting the…
-
Authorize.net/netsuite Error?
I recently added an authorize.net account to our company in hopes of using it for our web store. Can somebody tell me if authorize.net is a functional service through netsuite?
-
Serialized Item Pulling Different Cost on Refund
Has anyone come across this.... Using a PO and through an item receipt, I receive a serialized item for $48 (purchase price listed on the item record is $50). I turn around and sell this serialized item to a customer but later a refund is required. When I process the refund, the system puts backs $50 instead of $48!! With…
-
Orders from Webstore not sourcing custom fields
Hi, This may be quite a basic question - I'm not too familar with the web store side of things and need some help... In the Sales Order form, I have a custom column field that sources data from the Item record. This works well when an Order is entered directly into NetSuite. However, for orders coming from the webstore,…