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Why "Check the Is UPC box"
This must be obvious I know, but what is the point of; "Check the Is UPC box if the item Name/Number is a UPC code" We do use UPC's in our existing Inventory database and when (if) we import our inventory into NS I'm wondering if it's best practise to use Name as our existing UPC's and then check the "is UPC" box? I have…
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Return of Advances/Prepayments to Vendors/Suppliers
Net Suite's limitations in handling prepayments to Vendors is well known (with the work around offered through Vendor Bill Credit to reflect the correct accounting balance). Occasionally, a vendor is obliged to return the Prepayment(s) made. Normally, they are debited to Bank and credited to Vendor and again I find NS does…
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take a stab at this journal entry
I'm too much of an accounting novice to trust myself on this one. So, any help is so very much appreciated. I'm just really not sure which accounts to use given the status of the pending transactions. I have a vendor that billed me for goods. 40995.00 I partially paid. 13180. Remainder = 27815.00. That same vendor owes me…
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Restricting the Warehouse Manager Role from seeing pricing
We use a third party fulfillment center for our warehouse and shipping needs. Is there a way to reduce the access of the warehouse manager role so that the warehouse person does not see our pricing? All I want the warehouse manager to do is print picking tickets, print packing slips and enter FedEx / UPS tracking date and…
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Bank Reconciliation
HELP--not only is my first checking account off due to payments and deposits appearing from as far back as 1996, our 2nd account has now carried forward an incorrect balance. Our last reconciled balance was $1300 last month and now it has changed (by itself) to $300.00. The $1300 still reflects accurately in last month but…
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UPS Shipping Insurance
Hello, The products that we ship are generally over $100. UPS automatically insures the first $100. Using the NS-UPS integrated shipping tools, how can we add additional insurance for items with a value over $100. Thank you. Rapid
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Anyone link with an RF barcode Warehouse Management System?
Has anyone here successfully implemented a link between NetSuite and an RF warehouse management system such as Savant WMS, IntelliTrack, etc.? I’d imagine that in most cases it’d be a 3PL that’s running the WMS, so that information as to what they’re running would be just as useful. We’re currently considering a bespoke…
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Alphabetize Items on Sales Orders, Picking Tickets, and Invoices
Has anybody written a script or found a work around that sorts items on sales orders alphabetically or by account type on the client end? Items on our online orders are in a random order. This becomes a major problem for our production team. This seems like an obvious feature for Netsuite, but they currently don't offer…
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Partially receiving serialized items doesn't effect list of SNs avail. to receive
I did a quick test: Create PO for qty. 3 serialized items and enter 3 SNs into the SN field Receive 2 items from the PO, delete the SN from the list of 3 for the item you don't want to receive Receive the rest of the items (1) and notice that the list of available SNs still shows all 3 that were originally entered in the…
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Serial Lot number error when processing Gift certificate
recentyl a customer purhcased a gift cert online When we try and fullfill it we get and error Serial and Lot numbers must be postive What the heck does this mean? I have never seen this before Thanks for any help Chad
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Multiple Companies from the same NS account
We would like to run our new web division off our existing netsuite account. This would be the same company but a seperate channel / division. Is this possible? I would be interested in hearing from anyone who has tried this. Regards, Stephen Enfield POS Supply Solutions
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Website Overestimating Shipping
We have a serious and urgent shipping problem on our website, and we fear we are losing business because of it. We have yet to receive any help from NetSuite. In the meantime, anyone's suggestions or help would be much appreciated. :) The Problem: The prices provided for the realtime shipping rates quote (RTQ) in the…
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Units - Bug or by design?
If you have an item that is assigned Units of Measure, you would expect Quantity x Units x Rate = Amount. This works fine if you are using set prices (i.e. Price level A, B, C). If a sales rep enters a Custom price, the Unit of Measure has no effect on the Amount total, in other words, Quantity x Units x Custom Rate does…
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html sales order help please
Hi, When I edit a sales order for a customer, and re-mail a copy, the email copy is a html version (not a simpler email, as is the order confirmation customers get when they place an order on the web site). This is OK, EXCEPT, there are fields in this html version that must be removed. We have in-house comment fields that…
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Cybersource -vs- PayFlow Pro -vs- WorldPay -vs- SECpay
Can someone tell me the pros/cons of... Cybersource -vs- PayFlow Pro -vs- WorldPay -vs- SECpay T
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Transaction based Saved Search
I've got an alert set up that is supposed to alert someone when a transaction that is more than $1000 goes through and the person is a new customer. Right now the search is set to "Amount is greater than or equal to 1000". A transaction that has 2 lines of $500 each does not trigger the alert. I need to use the total…
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Drop ship PO due date
Does anyone know how to have the Due date on the SO carry over to the Due Date on the drop ship PO?? Thank you.
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packing slip issues
we had a couple of custom fields where a "PO Number" and "customer phone" as well as some fields would be printed on our packing slips. Now, for about the past 1-2 weeks - nothing???? what happened? Was this due to an update? Joe
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Remote Deposit support
Are there any plans for adding support for check scanning otherwise known as Remote Deposit, as seen in the NYTimes November 9, 2006 Sparing Paper Checks That Last Trip to the Bank? efmns
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Only use SN once for an item
If I build an assembly with SN 1122334455 and sell it to a customer, is there an option to limit ever building an assembly with that same SN again? Thanks for any suggestions/tips, Steve
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How to cancel a Purchase Order
How do I cancel a Purchase Order? My customer has cancelled his Order which had a drop ship PO created for it. I can't cancel the SO until the PO is deleted, but I don't want to delete it: I want to keep a record that I cancelled the PO. Is there a workaround or enhancement request? Jeff
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different email addresses for purchase orders & sales
Hi I wish to use a different email address to send check vouchers to instead of my usual one to contact the vendor for company eg accounts@companyname.com and sales@companyname.com I think that when you hit "email" when looking at a vendor payment slip NS sends the email to the company email. There is only one option for…
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"Convert" inventory items
We have a situation where we modify an inventory item to change it into another type of item. For example: We have plastic enclosures (ItemA) that we track as inventory, occasionally we send some of these out for silk-screening and this effectively makes them a different type of item (ItemB) that is tracked separately. Is…
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Defaults for Billing
This may be a stupid newbie question, but I am new to NetSuite... When a bill is created from the Sales Order, everything from the SO is picked up on the invoice. Example, I would like the customer message to default automatically to a different message than the one that is on the sales order. Also, the sales orders are…
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Report for Drop Ship Business
We have a drop ship business. I would like a report that tells us the Sales Order number, the related PO number and the amounts on both by sales rep. We use this information for commissions (Gross Sale - Cost of Sale = Commissionable Revenue). Having a difficult time trying to do this, can anyone point me in a direction…
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how to find out our return cust percentages
Is there a way or report or mechanism to watch or learn how our return customer purchases are doing. is there a way to see what percentage of our customers have purchased from our store twice or three times. or what percentage of our customers are repeat. thought i'd ask the forum. thanks
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Need good approach for setting up quantity pricing
Hi, I am a new user, so please go easy... :rolleyes: We are a manufacturing firm with many channels of distribution. I am working on a mature implementation that needs some tweaking. We are trying to do some extensive new e-commerce integration work, and I am supporting that internally. I need to completely redo our…
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COGS Problems
I decided to check out our income statement last week and noticed that our COGS was slightly higher than our total sales for the month. Big red flag right off the bat! :eek: Upon closer inspection, we have a number of accounting problems, most of which we can't explain, or don't know how to fix. Looking at the inventory…
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Negative stock in multi location scenario
Does anyone know the effect selling from a warehouse with zero stock will have on COGS and/or COS calculations especially at the start of a period where there are no PO's to support a value for the system to use? Crazy scenario I know, any advise would be most useful. Thanks, Simon
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Credit Card Security check report
does anyone know how to included the 3 credit card security check flags in a report? ( CC Street Match flag, CC Zip Code match flag and CSC Flag) I have tried several reports / transaction searches and can not find the Flags. I want to create a report for open sales orders and display the 3 flags for a quick security check…