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SiteBuilder Platform Cache Issue
Hello, We recently updated one of our JavaScript files on Monday, but it appears that the change has not propagated correctly. Currently, only one user can see the updated version, while all other customers are still seeing the previous version, which is affecting the functionality of our site. Unlike the SuiteCommerce…
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SC Product Comparison > Resolving pop-up window not showing up
The SuiteCommerce Product Comparison extension lets users see a side-by-side comparison of web store items. Users can select up to four products to compare at one time and can use the information to make a quicker and easier purchasing decision. You can configure the comparison page and select the item fields to include in…
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SCA Customising Theme - Custom Theme Skin
We are implementing SCA, and I am testing customising the Theme to make some changes we need (that are not available in the UI customisation options). We have the Summit theme, and I have created a Custom Theme Skin within the online UI to adjust colours etc. Following the process for downloading the Theme to allow me to…
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NSC | Intelligent Item Recommendations For Commerce Web Store and ERP
Are you looking to upsell items to customers who may be interested in purchasing from your SuiteCommerce Web Store? Or perhaps you want to help your sales representatives quickly find and add relevant items when creating a sales order, opportunity, or estimate? Intelligent Recommendations is here for you! With the rapid…
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Fixed Price Promotions
Has Netsuite developed the ability yet to run a fixed price promotion where you offer multiple products at their own fixed prices?
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Sandbox eCommerce Store: CMS not rendering, PDP displays permission violation
Our eCom Store in the Sandbox is not functioning properly. The CMS in not rendering and when I go to the PDP page I receive the following message: NOT ALLOWEDSorry! You have no permission to view this page. Please contact the website administrator, click here to continue. Is this potentially related to "Change in Custom…
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SCA Landing Pages are displaying at 404 Error
We are getting the 404 error when navigating to CMS Content Landing Pages. In the past this was working but recently any page that we created is throwing that error. This is happening to any page that we created for the web Any ideas?
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Add to cart via URL with item ID
Google will take a URL formatted like this to open items from Google shopping right in your cart… www.mystore.com/checkout?item_id={id} What is the NetSuite equivalent that works with reference checkout? I found one in here, but it didn't work. Also, is it only available using each item's internal ID as the reference…
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Restrict the use of same email address
I turned on the Duplicate Email Detection feature but it still doesn't restrict customers from creating duplicate accounts on SuiteCommerce with the same email address. I only detect a match on the full email address for the customer field. Any suggestion?
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Project Milestones listed in calendar view??
I am wondering whether it's possible to make the project milestones show up as a calendar view. Right now it appears just as a list.
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Milestone rescheduling?
Hello, does anyone know if there is a way to reschedule milestones once in the calendar? We have milestones that move due to client delays and we need to update the milestone with new items and dates? Is this possible?
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Zoom phone calendar integration
Does anyone know if Netsuite is able to integrate with Zoom calendar so our team can have their video and phone call calendar all in Netsuite? aj
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Redirect to URL not working for Online Case Form
I've created an Online Case Form (type is Custom HTML Template) and no matter what I put in the Redirect to URL field (under Set Up Workflow), it doesn't redirect after the Submit button is clicked. The case gets created and everything else works, but not the redirect. Instead, it goes to a case summary page. Below is an…
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Is it possible for a Workflow to set Journal Entry lines?
Hello Everyone, Is there a way via workflow to set the name per line on a journal entry?
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Checkout Not Allowed! Please Help
Hi, we have a customer that is getting the error message when trying to checkout… "Not Allowed. Sorry! You have no permission to view this page." We just changed our processor to Braintree Tree by Paypal and we installed the Chargeback Workflow bundle. is this permission issue? What do we need to update in the permissions…
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How to browse the site without logging in if the 'Password Protect Entire Site' feature is enable?
We have set up one SCA website with the 'Password-Protect Entire Site' option enabled (found under Shopping > Registration subtab). Additionally, we have configured three domains on this SCA website: two for B2B and one for B2C. For the B2C domain, we want to allow customers to browse the website without logging in.…
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Work Order Completion Issue
Hi Gurus, I'm reaching out to seek assistance with the following issues: I've noticed that for item F101SHM0123 (XS001), there is a detected committed quantity of 1. However, upon searching in "Reallocate item," we couldn't find any transactions associated with this committed quantity. Could anyone please advise on the…
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Work Order Completion
Does anyone have any idea what the error below is about? nlerror: VALID_LINE_ITEM_REQD You must have at least one valid line item for this transaction. afterSubmit_WC(Ps_lib_WO.js:152) afterSubmitTrans(ps_ue_ApplyTrans.js$15099:185) (ps_ue_ApplyTrans.js$15099:504) This error occurred while I was doing a work order…
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Quantity Pricing
I am amazed that out of the box Netsuite does not have a box quantity field. It has re-order multiple but that is not the same thing. We have to buy compacts in 50's but they are boxed in 10's. I mention this because it makes life difficult for quantity pricing unless you know better... I would like to give a discount to…
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Integrating Google Survey Opt-in Module to checkout
Hello Everyone, I am trying to integrate Google's survey opt-in module to the checkout. Unlike my trustpilot AFS Integration, this has to be implemented on the order confirmation page. This is the default script that I was provided: <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async…
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Can you manually arrange the order of Commerce Category Items?
Is it possible to put the items in a category in a specific order? I have tried and havent been able to do it.
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SSP page URLs getting a 404 response
Having previously deployed and edited reference cart and my account bundles, I'm now trying to get my head around SSP pages and to see what functionality I can gain using the Commerce API. Unfortunately, I seem to be failing at the first hurdle and can't get even a "Hello world" type page working in sandbox. I've created a…
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H1 Level Heading Defaults to Italics
We are currently using the Posh theme with Suitecommerce Standard. I noticed that all H1 level headings default to italics, but H2, H3 and so on do not. Is it possible to make H1 headings not use Italics by default, without having to do a hacky style override?
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Suite Commerce Advanced Website
Hi, I want to be able to put items within a commerce category on our website but I want the items to be hidden from the "Search for Products" from the search menu on the homepage, can this be done? Thanks.
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Script is generating a leading space, what is wrong?
I am combining the contents of two fields to create a URL Component. The problem is that the script seems to yield a leading space in the result. I don't really understand what I have done wrong and I don't understand the logic of the syntax. I have tried the tutorials but they don't seem to help. This is my script…
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Images not Appearing
My category thumbnail images are not appearing. This has been an ongoing problem for over three weeks. Only older file cabinet images will appear as category thumbnail image. NS opened a defect; however, no progress has been made. Any help would be appreciated.
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Adding GoogleTagManager.ss
Hello, Despite having Google Tag Manager enabled, and having GA4/MS Ads services added, our config status still reads as 'no' and we're not being able to track as much data. I read SAID: 108913, and I started to search for the googleTagManager script. To correct this problem, review the data layer structure of SCA version…
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Jsass to Dart Sass gulp check-dart-sass
I've been going through our custom theme and making fixes as they come up after running gulp check-dart-sass. I have the command running without errors now but I did a cursory search through our theme and found a number of 'Division by constant' entries in scss files that were not picked up when running the command. How…
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Adding A Custom Item Field to Cart Summary in Vinson Checkout
I've looked in all the help files I could find. Tried everything I could based on things that used to work with RC 2.0.5 but I can't get custom item fields to display in Vinson. Has anyone added custom item fields to the checkout cart summary in Vinson? Though I admit it was hit or miss in RC 205, and not all custom item…
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URL Components - auto customise with workflow?
I want to make a workflow to set new products (Create or Copy) equal to Item_Name-MPN-UPC-Brand-Manufacturer The problem is that {urlcomponent} is not open to Workflows as far as I can see. People Google brand and part number or brand and bar code and if these elements are in the URL component I should appear higher in the…