-
CSV Import of items in multiple commerce categories
I see that when you export items, it uses multiple rows. (when multiple categories are assigned) How does one do a CSV import items with multiple categories? (or update) Is it somehow multiple rows, or same id, or sequence? Any example would be great! Thanks!
-
SCA Gulp Local - view changes locally?
The Training Course shows this: And implies that you simply add '/scs/shopping-local.ssp' to the end of the normal site URL in order to view a 'local' version of the site for testing before deploying back to NetSuite. I have never been able to get this to work. I run the 'gulp theme:local' command, and this correctly…
-
SMT Jquery
My company was having an issue with the fedex URL format. It looks like fedex updated their format but in the TrackingServices.TS file the link is hard coded. Someone gave me the idea to update the url using JQUERY. It works on the main Order list page. But once we go into an actual order details page and try to click on…
-
Using SCA without a Payment Card Gateway
I have just removed our Payment Card Gateway provider from our Sandbox (as we have cancelled our contract with them). It seems that SCA will not function without a Payment Card Gateway, a Payment Processing Profile and Payment Methods (linked to the Profile). Is there a way to configure SCA to work and only allow payment…
-
Website Return Authorization - Qty
Hi, Customer purchased a quantity of 960 ( each case has 12 items in the cart) They go in to start a return and instead of the 960 that they purchased its showing 11520 as the quantity that they can return (I know they get the 11520 from 960 x 12 in each case) How do we change it so that the customers return is based on…
-
Shiphawk - Incorrect Fedex tracking # on website
Hi, A customer was complaining that the our tracking number were not coming in correctly. She was getting a page not found each time she would click on the link. I tried multiple links on her page and same results. The fedex tracking # looks like this from our website:…
-
SC Blog - Installed from bundle but can't activate from Extension Manager
When I went into the Extension Manager and checked of SC Blog and tried to update it I got this error: {"type":"error.SuiteScriptError","name":"23169","message":"MD5 hashing algorithm is no longer valid","stack":["createError(N/error)"],"cause":{"message":"MD5 hashing algorithm is no longer…
-
Suite Commerce Advanced Order Creation taking more than 25 secs with no scripts/workflows
We are on 2018.2 version of SCA and Order Creation by the customer/guest customer taking more than 25 secs with no scripts/workflows deployed on sales order. Any suggestions on improving this?
-
Remove Items from old Commerce Categories to New Ones
We're in the process of a category restructure and I am struggling to get items quickly removed from commerce categories. We don't want to wholly remove the items from our web store, so Suite Answer's solution of just unchecking Display in Web Site will not work. I've tried a few CSV exports and none of them have worked.…
-
SCA Minor Version Upgrade Impacts 2020.2.5 to 2020.2.7
Are there any considerations to make when doing a minor version upgrade of the SuiteCommerce Advanced Bundle? For instance will I have to update my development environment? We're currently running SCA 2020.2.5 and there is an update available to 2020.2.7.
-
AE:OK, I give up. I have to ask... How do you create web pages with just text in SCA?
We have a site that is going live soon using SCA 2020_2 We need to add all our informational pages from our current site to this new SCA site. We'd prefer to keep the same URL, if we can. Simple pages that are just text with URLs like: /terms-and-conditions/ /shipping-information/ /return-policy/ /privacy-policy/ and maybe…
-
Abandoned Cart - Contact Level
Hi, I am able to create a query that displays all of the items in the shopping cart based on the customer level. I need it at the contact level though. Is this possible? Thanks,
-
Cloudflare and SuiteCommerce Standard
Is anyone currently using Cloudflare with Suitecommerce Standard ? What's your experience been ? We're looking at it for advanced bot protection primarily, but I believe we'll also need their CDN?
-
Has anyone noticed facets as parameters broken in SCS 2021.2.2?
Hello suitecommerce users. Has anyone on suitecommerce standard noticed that facets as url parameters is broken, I'm guessing since the 2021.2.x update or last summit 3.2.0 update (we're using summit theme)? If you have facets as paramters and add them, you can't clear them. Most visible in the price range slider when you…
-
Saved Search - Opportunity assigned to parent but I want to show children as well
Hi, I am trying to create a customer saved search for PCV based on an item that is on an opportunity. The way the Opportunities work is if its on the Parent Level the items price pass to all of the Children. When I create a query to get the customers with an opportunity it doesnt pull in the child record. Is it possible to…
-
Client script function for mobile page navigation
what is the mobile API for mobile page navigation using page_id in client function.
-
Web Store - Items in Cart
I have had two customers complain that when they logged in to our web store there were numerous items in their cart that they did not add. One person said that there were 40 items. Has anyone else experienced this issue?
-
Farapp AMAZON PRODUCT SYNC ERROR NOTIFICATIONS stopped?
We are a long standing FarApp customer. We do not have the Netsuite bundles installed, we are connected to FarApp by a Webservices login. Since the 20th September we have stopped receiving AMAZON PRODUCT SYNC ERROR NOTIFICATIONS consequently we have no visibility as to why products are not psoting to Amazon. We do not know…
-
Card Cracking Assistance
Does anyone know of any security measures that NetSuite has that can be turned on to manage/mitigate card-cracking? Beginning 5 days ago we have been under attack from card-cracking bots. Although cards are being rejected appropriately (at least for the most part), our account has been suspended because the bots could do…
-
Pass value from URL to custom record type
I created a custom Record Type and using it to gather data from an Online Web Form. I am trying to pass a promotional name from URL but it is not working. I am not getting any errors but the field isnt populating. Steps I used are listed in the image. Added Promotions to the Custom Record Type Online Custom Record Form -…
-
Hide page from navigation
Is it possible to create a page and hide it from the top navigation. We want to create a promotional e-mail blast and only want it to display certain items that are on promotion. Thank you
-
What is the best way to merge web store customers with their existing offline accounts?
There are users who place orders on our web store without knowing we have done business with their company before thus creating a duplicate customer record. Currently the way we deal with this is by merging the records together using the offline record as the source so the online record does not lose their log in. But if…
-
Store Pickup - Available Today, Pick up on Thursday, Next Pickup Cut-Off Time
Is anyone else using the 'Store Pickup' functionality in Suite Commerce Advanced? I have my locations set up with a cut-off time of 2pm, and it shows (at 4pm) that the next cut off time is tomorrow (today is 2/11): From this I assume that orders placed now for pickup should show as available to pick up tomorrrow? This is…
-
Create forum on our website
Is it possible to create a forum on my company website? We were looking to create a customer panel to get feedback from our customers. Is there an extension or SuiteApp that might help us accomplish this? Thanks!
-
"PASS URL PROMOTION CODE TO CHECKOUT" not an option on web site set up
How come "PASS URL PROMOTION CODE TO CHECKOUT" is available on our sandbox account but not an option on the web site set up record for our production account? I would like to use this feature. What do I need to do to enable it?
-
Analytics with click option
Hi all How do we setup the analytic workbook so the results would allow us to drill in to it or open the transaction record by clicking it. Currently I only see salesrep , employee values that are clickable but not the transaction. This is on pivot tables . Is this the behaviour or is there any workaround to achieve this?…
-
adding Matrix options
I'm new to Matrix. I set up a Matrix Item (JustPaperRoses) using the Matrix assistant, no problem. I set up options for "color"(6) and "number of stems"(3) so I have 18 sub-items. Now I want to add another option "NO Anniversary Bear, YES add an Anniversary Bear". I do NOT need to set this up as an item (I don't use…
-
Online Form To Create Leads
I have created an online form to capture leads and am testing in the sandbox. I copied the external link and filled out the form but it is not creating a lead in the sandbox. I have the workflow preferences set up. Anyone have any ideas what I can check to see why the Lead is not being created?
-
SuiteCommerce Blog Extension and SEO
My organization has been using SuiteCommerce since it launched. We recently installed the SuiteCommerce Blog extension. We've been posting frequently and linking to it on social media since the beginning of the month, but we're not seeing any results at all for our blog on Google searches. We do see our blog activity with…
-
Website Setup: Analytics Tab. Adding Snippet to "ADDITION TO <HEAD>"
I'm trying to add a gtag snippet to the webstoremetatags field in WebSite setup. After saving the configuration it is not showing up on any pages. I'm currently trying this in our Sandbox account. We're running SCA 2020.2. Any insight would be appreciated!