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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Need Detailed Description of Case/Issue
[LEFT]Attention NetSuite Tech Support Management,[/LEFT]
I'm not sure why you bother sending a email like this that contains virtually no information specific to this case/issue.
To make it stand out, I have changed all the text to grey font EXCEPT for that which is specific to this case. All other text is your standard, boiler-plate text you send with every email.
It would be most helpful to both your customers and your development team if you would send to your customer a DETAILED description of the problem/issue as reported by your customer so that the customer could confirm (or update if need be) that you have correctly recorded the details.
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