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How to import/remove customer contact access?

edited Aug 7, 2023 4:24AM in Account Administration 6 comments

We need to import 200 (and more later) contact access to our online webstore, but running into errors on the import: "Unable to find a matching line for sublist contactroles with key: [contact]."

I use the customer internal ID and tried with and without the contact1 internal ID but as soon as I add the "customer contact access" fields I get the error I listed.

I can import a new contact no problem, but updating one with access is giving my lots of grief.

Anyone help with this? It's fairly urgent.


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