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User Access Reset issue - Unable to reset access, though Im an administrator, throws error
Hi Gurus, Im unable to reset user access, it keep throwing me an error Error - You cannot perform the actions you selected for this user. Possible reasons include: you entered an invalid email address, you do not have adequate permission, or you are not an administrator in all the accounts to which this user has access.…
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Permission Violation: You need a higher level of the 'Transactions -> Expense Report' permission to
1. Permission of this role : Expense report : Full , use center type : employee center 2. This role cannot access the Expense Report. The Expense Report uses SuiteApproval, and the 'Next Approvers' field is currently assigned to this user. However, the user cannot access the report, and I am also unable to access it when…
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Role Change Report - Blank Role Change
I am using this role change report and there is a blank role change. This should have been when the user was deactivated from the system. Why would it show like this? What does this indicate?
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How can you reset a multi-account user's access?
We have a financial auditor who, understandably, uses NetSuite at more than one company. Unfortunately, this means I can't set a password or use the user access reset tool because, apparently, you need to be an administrator for all organisations the account uses. I probably don't have to tell fellow NetSuite users that…
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NSC | Send Email Action Not Working on Sales Order for Custom Role
Scenario: A user with a custom role was unable to send an email to a customer from the Actions menu on a Sales Order. When clicking Actions > Email, nothing occurred. Additionally, the user did not see the standard icon to the left of the Actions menu, which typically allows users to create a new email, letter, or PDF.…
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NSC | Troubleshooting 'Price Level' Field Access Issues in NetSuite
Scenario: A user with the Administrator role encountered an issue where the "Price Level" field on a Customer record appeared as read-only and could not be edited. This was unexpected, as administrators typically have full permissions across all standard records and fields in NetSuite. Upon investigation, it became clear…
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Customized reports are not loading
Hi everyone, I'm currently facing a critical issue that needs to be resolved as soon as possible. Issue: Customized reports are not loading, while standard reports are accessible even though the necessary user permissions have been granted to the respective user role. Question: How can this issue be resolved? Is there a…
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Prepaid Expenses Detail Report Access
Hi Gurus! This one feels like an easy issue to solve, but I can't seem to figure it out. We have a user trying to access a Prepaid Expenses Detail report. The report doesn't have any specific audience or access restrictions, and the user has at least View permissions for all report types. Despite this, they are getting a…
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NetSuite Admin Tip | SuiteScript: Check “Send Notification Email” When "Give Access" Field is Ticked
Some customers have requested to expose the Send Email Notification checkbox field in Workflows through Enhancement ID: 238550 Workflow Manager > If "Give Access" checkbox in employee record is set to true, set "Send notification Email" checkbox to true. This is generally to make it easier for NetSuite Admins by reducing a…
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Sending NSAW User Invite Email
Hello, we're setting up NSAW, but I'm confused about the user management. Specifically, I have user that did not open the account activation link when they were initially added, and the link is no longer active. I don't see any way to resend that email or send the link myself. What is the best way to get users to access…