megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Closed Cases KPI Meter

edited Dec 13, 2019 11:38PM in General 2 comments

Has anyone had any issues with getting data to display in the Closed Cases KPI meter since the last release?  As an Administrator who has closed cases the meter displays with data but a user given access to NetSuite after the 2014.2 release cannot.  I confirmed this with more than one user that has recently been given access to NetSuite.

I am using a custom Support Center role which has been untouched as far as permissions go for 2+ years.  

I've read through Suite Answers and it talks about how to add them to the dash, etc. but it doesn't give me any ideas of what to look for when no KPIs display when you click on the portlet's setup.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders