Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Mass Update script overdue balance email not working - sss_invalid_cc_email
I'm trying to get a massupdate script to email all customers with a balance > 0. As far as I know I can't use the "Sending Collection Letters in Bulk" in the help because we also need to send the statements to the contacts on that customer. We have a checkbox to control if a contact receives statements or not. The mass update criteria is as follows:
Do not email statement (custom) is false
Balance > 0
I've tried to run the mass update and it seems to send to 5 customers or so before failing with the error sss_invalid_cc_email. I then thought we could be attaching empty email addresses in the cc array. I tried to check for blank strings but it doesn't seem to be working. Here is our script (sorry for all the debug statements just trying to figure out why it's not working):