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Double Emails from Saved Searches

edited Dec 3, 2019 2:42PM in General

I am having an issue where some, but not all, saved search update emails fire twice. I, and many other employees will receive 2 emails when "Send on Update" emails are triggered. This never happens for scheduled emails, or emails sent from a Script or Workflow.

This also seems to happen with Case related emails. People will get as many as 3 emails when a case is resolved.

Any insight would be appreciated.

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