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Total Not Printing on Invoices

edited May 23, 2020 6:23AM in Ask A Guru 3 comments

Hi,

We were upgraded this past weekend to 2020.1. Now we are noticing missing information on printed sales orders and invoices. For example, the total amount does not print in the Total section in the footer of an invoice. The label ("Total") displays, but no amount. I suspect something happened in the new update that may have caused this problem, as I did not change any PDF forms or layouts. We'll submit a case, but I was wondering if anyone else noticed this problem and if there is a workaround in the meantime. Thanks!

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