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Credit Memo Apply Subtab is Zero and No Invoice is Selected
Hello, After the RMA is approved, we click "Create Credit Memo" and this creates a SM in "pre-save" mode. Here the CM to be created is from RMA3429, which was created from INV34238011. With the CM still in "pre-save" mode, we see the Apply subtab is $0 and when the invoice list is expanded, the appropriate invoice is not…
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If customer currency is EUR and supplie currency is USD, how we are adjusting a amount in Invoice ?
If customer currency is EUR and supplie currency is USD, how we are adjusting a amount in Invoice ? Which configuration we have to done in Netsuite ?
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payment don't update invoice last modified date
Hi, I'm integrating Netsuite with an external system that runs updates based on lastmodified update field of a transaction. but I have seen that sometimes when a payment is applied to an invoice the main transaction doesn't get updated. are there specific rules related to the payments?
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Discount amount fields on the invoice for saved search
Hi, I am trying to access fields from the invoice in a saved search. I can't seem to find discount amount, discount date, discount taken, and discount available. I am trying to access these fields that are displayed on the Payment transaction screen. (DISC Date, DISC AVIL, DISC TAKEN) What are these fields called while in…
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How to correct a closed incorrect invoice
Hi, I am looking for possible ways to correct a closed incorrect invoice and would like to understand the best practices for doing so. We use billing schedules. Currently, users correct an incorrect invoice by copying the invoice then changing amount to correct amount (we are crediting incorrect invoice prior to this).…
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Issue with Tax Code Determination for Export Goods vs. Services
Hi all ! I am having an issue with the tax code definition for export sales of goods and services. In my tax configuration, I have defined O-FR as the default tax code for exports. As a result, the tax determination on sales invoices for goods is working correctly. The problem is that I cannot find a way to set OS-FR as…
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Invoice $ Edit Saved Search Based on Role and $ Threshold
Hello, Im trying to create an invoice search that identifies which user made $ value edits to the invoice, based on their roles and $ thresholds. The two roles are BCC Director and BCC Manager. The thresholds for each role is >= $15k for BCC Director and < = $14,999 for BCC Manager. Essentially we want to perform some…
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Part of Invoice PDF Moving for One User
Hello, Im wondering if anyone has come across this odd issue. When one specific user generates an invoice PDF, the Payment Remittance block moves up above the Bill To section - when it is normally located at the bottom of the invoice - shown below. Ive reviewed the preferred forms, verified the user is using the correct…
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Custom/Bundle billing
We are looking to understand whether NetSuite supports the ability to group multiple line items for internal revenue recognition and GL recording purposes, while presenting a condensed view to the customer on the printed invoice. As an example, 5 internal invoice line items would need to map to 2 customer-facing invoice…
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Issue with Custom Billing Schedule: $0 Lines Not Populating on Invoice via Next Bill
I have a line where the billing schedule appears as shown below, but I am unable to generate these lines on the invoice using Next Bill. This issue only occurs with the custom billing schedule. When I use other frequency-based schedules, the $0 lines are correctly populated on the invoice via Next Bill. What could be…