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Part of Invoice PDF Moving for One User

in Ask A Guru 2 comments

Hello,

Im wondering if anyone has come across this odd issue. When one specific user generates an invoice PDF, the Payment Remittance block moves up above the Bill To section - when it is normally located at the bottom of the invoice - shown below.

Ive reviewed the preferred forms, verified the user is using the correct form, confirmed there are no forms tied to the invoice or any forms linked to the user or role and nothing is missing.

I also asked another user with the same roles to generate the PDF and it doesnt occur for any other users except one. There are no scripts or workflows tied to the invoice. And its only the Payment Remittance block that changes. Very strange.

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