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Can I keep a 0 quantity item on an invoice so it matches sales order?
We have a customer who requires the invoice lines to match the sales order lines, even if we can't fulfill an item due to a shortage. For example, they order 5 different items on 5 different lines. Lets call it product A, B, C, D and E. We only have product to fulfill 4 of the lines. We are out of product D. In our normal practice, we would update the sales order to quantity of 0 and save the order. When we do this, however, and after we fulfill the order, that line does not come to the invoice
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