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Matrix subitem on sales order
This is a new implementation for a client. Setting up integrations between website and NetSuite.
• Client has matrix items which they sell on a website
• Item 12020837 is a matrix subitem of matrix item Logo Shirt
• Item 12020837 is purchased on the webstite
• An integration is used to create a Sales Order in NetSuite
• The integration attempts to create a Sales Order with item 12020837, but an error is thrown
• This same type of behavior happens when creating a Sales Order through csv import: "Invalid item reference key "12023442" for subsidiary 2."
• If the integration or csv file is changed to use item Logo Shirt : 12020837 it succeeds