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Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Planned Outage to Australia Post Tracking Services

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Please be advised that Australia Post tracking services will undergo approximately seven hours planned outage. The planned outage is scheduled on Saturday, 7 November 2020, from 10:00 pm AEDT to 05:00 am AEDT, Sunday, 8 November 2020.

During the outage, Australia Post tracking services will be unavailable. If you try connecting to tracking services, you will receive a connection error message. The outage was planned to undertake routine maintenance.

To get the latest updates about the planned outage, you can check Australia Post’s Shipping & Tracking APIs status page, https://status.developers.auspost.com.au.

If you have any enquiries, please contact Australia Post at Customer_Connectivity@auspost.com.au

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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