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Changes to Deleting Subscription Usage in NetSuite 2021.1

This notice is intended for customers who use subscription billing in your NetSuite account. A change in NetSuite 2021.1 will affect how to remove subscription usage. As of NetSuite 2021.1, you will no longer be able to delete a subscription usage record. Instead, you will have to void the usage records associated with the subscription.

What Is Changing?

As of 2021.1, a Void button will be shown wherever there is subscription usage. After you void a subscription usage record, it will no longer be possible to edit the record.

After this change, when the SuiteScript 1.0 nlapiDeleteRecord method or the SuiteScript 2.0 record.delete method runs against a subscription usage, the record will be voided instead of being deleted.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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