Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

500 Error for a single user when attempting to access SuiteAnswers: "Something went wrong."

edited Feb 1, 2021 8:36PM in Account Administration 9 comments

Troubleshooting a user issue where one user is receiving a 500 error when navigating to SuiteAnswers. NetSuite presents the following screen and the error: "Something went wrong. Please try again." with a link to the Home button.

So far we've cleared browser cache, tried incognito mode, different browsers and using a different PC; none have made any difference so far.

Thanks for any thoughts/suggestions!

MJ


Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 ((Apr-Jun 2024) )

This Week's Leaders

This Month's Leaders

All Time Leaders