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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
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Custom segments on items
Hi
I have created a custom segment. This custom segment was enabled for service for sale items, and sales transactions.
I modified the setup of service for sale item "123" with segment "Segment A" and it also has class "Product A"
However when the item "123" is chosen on the sale, the segment field is blank and class field is "Product A". I had to manually choose from the drop down list "Segment A" in the segment field. This was unexpected, I thought this would populate automatically.
Is there something that I must do in the setup to make the value populate automatically on the sales transaction?
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