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NetSuite doesn't update the Customer Last Modified date if the Customer balance is changed

edited Jun 2, 2025 2:23PM in Ask A Guru 15 comments

Hello Team,

I hope things are going well.

I would like to inform you that we faced with the following issue in NetSuite:

If the Customer balance is changed, NetSuite doesn't update the last modified date for this Customer.

For example:

I have two Customers. Each Customer has two open invoices.

From Customer1, I moved the invoice to Customer2.

The balance for Customer1 is changed, but the last modified date is not changed.

This negatively affects the correct use of the data.


Could give me some information on when you will be able to fix this issue?

I would be very much obliged if you provide feedback to this email  

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