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Please note that on Friday, September 20, 2024, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

REMINDER: Your NetSuite Release 2021.1 Production Upgrade and Release Preview Account Access

A reminder to Phase 2 customers that your account will be upgraded to NetSuite 2021.1. You will receive a separate notification.

We are reserving 4 hours for this upgrade maintenance. However, many customer upgrades are completed much faster, within 45 to 60 minutes.

A separate notice will be sent for sandbox account upgrades to NetSuite Release 2021.1.

Also, please take advantage of your free 2021.1 Release Preview account. Your Release Preview account allows for critical pre-upgrade testing and new feature previewing that help ensure a seamless upgrade.

In addition to testing, the Release Preview allows you to get an early introduction to the new features included in the upgrade and see how they perform in a copy of your account.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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