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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Reminder: Impact of NetSuite WMS 2021.1 Functionality on Existing Customizations

in Announcements

This is a reminder that NetSuite WMS 2021.1 includes significant enhancements that may affect your existing customizations.

When Do These Changes Take Effect?

After the NetSuite 2020.2 upgrade, new fields on the inventory detail subrecord replaced the previous carton and staging fields. The same updates carry over into NetSuite 2021.1.

What is Changing?

In NetSuite WMS 2020.2, the previous fields were replaced and hidden from the inventory detail subrecord. The subrecord on new and existing item fulfillments and pick tasks displayed the new fields, while still populating the hidden previous fields. NetSuite WMS 2021.1 implements the same behaviors. However, be reminded that all customizations that use the previous fields are no longer supported.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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