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[NetSuite] Discrepancy in the transaction amount

edited Jun 2, 2025 2:24PM in Ask A Guru 11 comments

Team,

I have the following difficult case with Customer Balance. Maybe you could help me?

In NetSuite, the Customer has the adjustment $ 6805.96. The exchange rate is 1.298904

During the integration, we received this transaction, but the transaction amount is $5470.769 and the currency is unknown.

I tried to calculate 5470,769 * 1,298904 = 7106.

But I don't understand, why in NetSuite on UI the amount is $6805,96.

I was able to download fxAmount = 6805.96 for this journal entry, but there is no field for fxAmountRemaining.

On forum I found the information that in the request for receiving documents I should send <ns15:balance xsi:type="ns18:SearchColumnDoubleField"/>instead of the

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