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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!

REMINDER: Phase 3 NetSuite Release 2021.1 Production Upgrade Date and Release Preview

Phase 3 customer production upgrade to NetSuite Release 2021.1 is about three weeks away. Please look at the New Release Portlet on your NetSuite dashboard to see your upgrade date and time.

If the New Release portlet is not already displayed on your Home dashboard, click Personalize > Standard Content > add New Release Portlet.

We are reserving 4 hours for this upgrade maintenance. However, many customer upgrades are completed much faster, within 60 minutes.

Also, please take advantage of your free 2021.1 Release Preview account. Your Release Preview account is a copy of your production account, which has been upgraded to 2021.1. This allows for you to verify that your critical business work flows will continue to work properly after your production account is upgraded. Please review the, “Release Preview Guide”, available in the New Release portlet, for more information. Your Release Preview account also allows you to get an early introduction to many of the new features included in 2021.1, allowing you to get an early look at how they might be implemented

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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