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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Financial Report Builder > Layout - Standard instead of Custom
Multiple balance sheet and income statement reports are defaulting to the standard layout for a user.
All other users are seeing a custom layout for the same reports, which is what it should be.
What could be causing this? The affected user has a full global permission for report customization.